About Melania
Melania Watson
Interview Editor
Melania Watson is our Interview Editor for the TechDay editorial team. Starting her journalism career with Newshub as a Digital Reporter and Producer, she has a keen interest in technology, communication, and current affairs. Melania takes pride in conducting professional and in-depth interviews, which assist her in producing exclusive content that resonates with TechDay’s audience.
Stories by Melania - Page 8
Customer Science launches AI Accelerator for call centres
This month
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uc
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digital transformation
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fintech
Customer Science Group has launched an AI Accelerator Program, aiming to help contact centres effectively implement AI and enhance customer experiences.
Infor named a leader in Gartner Magic Quadrant 2024
This month
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hyperscale
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cx
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martech
Infor has been named a Leader in Gartner's 2024 Magic Quadrant for Cloud ERP for Product-Centric Enterprises for the fourth year running.
Microsoft Cloud Region launch sparks hybrid infrastructure debate in New Zealand
This month
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data protection
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private cloud
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public cloud
Microsoft's launch of a Cloud Region in New Zealand highlights a shift towards hybrid infrastructure, sparking debate on optimal data storage strategies.
Cloudera launches AI assistant to boost data governance
This month
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digital transformation
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genai
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ai
Cloudera has unveiled its new AI assistant, Cloudera Copilot, designed to boost productivity and compliance for data practitioners in Australia and New Zealand.
Exclusive: Zoho's AI Director discusses right-sizing AI for business needs
This month
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digital transformation
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encryption
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blockchain
Zoho's AI Director emphasises the need for tailored AI solutions to enhance business workflows, highlighting the company's commitment to operational independence.
AI in marketing: Infosys study finds value realisation gap
This month
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digital transformation
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cx
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martech
A new report reveals that while 73% of enterprises utilise AI in marketing, only 52% see significant business value from these initiatives.
Avalara unveils AI-based innovations for tax compliance
This month
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data protection
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cx
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martech
Avalara has unveiled a suite of AI-driven innovations aimed at streamlining tax compliance during its recent CRUSH event in Austin.
Experts urge vigilance against growing digital fraud risks
This month
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firewalls
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phishing
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physical security
Experts warn that rising digitalisation fuels fraud, with AI aiding cybercriminals, prompting calls for robust security and real-time threat response.
Dell & Intel expand AI program for telecom providers
This month
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uc
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network infrastructure
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smart cities
Dell and Intel are expanding their AI for Telecom programme, launching new solutions aimed at enhancing efficiency for communications service providers.
Cloud security critical as AI adoption set to soar in 2025
This month
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cloud security
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cybersecurity
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data governance
Tenable warns that AI adoption could drastically increase cloud data security risks by 2025, urging organisations to bolster their protective measures.
Fujifilm unveils GFX ETERNA camera for 2025 release
This month
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fujifilm
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film production
Fujifilm has announced the GFX ETERNA, its first filmmaking camera, slated for a 2025 release, featuring groundbreaking imaging technology.
Australia-NZ space research to boost land management
This month
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cleantech
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sustainability
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smartsat crc
The New Zealand Space Agency and SmartSat CRC unveil four new space research projects to boost environmental and agricultural management across both nations.
Catapult reports 20% rise in ACV & strong revenue growth
This month
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saas
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wearables
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digital entertainment
Catapult has reported a 20% rise in Annualised Contract Value to USD $96.8 million and significant revenue growth of 19% to USD $57.8 million for H1 FY25.
Australian telecom complaints reach record low levels
This month
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uc
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telco
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nbn
Complaints to Australian telecoms have plummeted to record lows, averaging just 2.7 per 10,000 services, signalling improved customer satisfaction.
Prime Video introduces add-on subscriptions in New Zealand
This month
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digital entertainment
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amazon
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netflix
Prime Video has launched add-on subscriptions and a new Store in New Zealand, allowing users to personalise their viewing experience across various services.
New Relic unveils one-step observability for Kubernetes
This month
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virtualisation
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digital transformation
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apm
New Relic has unveiled a one-step observability feature for Kubernetes, enhancing monitoring and incident resolution with AI-supported insights.
Vectra AI enhances platform with 40 new Azure detections
This month
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cloud security
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advanced persistent threat protection
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soc
Vectra AI has launched an upgraded platform featuring over 40 new behaviour detections to boost security for Microsoft Azure amid rising cyber threats.
CyberArk & Wiz partner to boost multi-cloud security
This month
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devops
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hybrid cloud
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cloud security
CyberArk and Wiz have partnered to enhance multi-cloud security, integrating their platforms to improve visibility and control over privileged access.
Australia, NZ retail workers voice need for security technologies to feel safe
This month
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motorola solutions
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safety
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mental health
Ahead of the holiday shopping rush, a report reveals one in three retail workers in Australia and New Zealand feel unsafe due to rising crime and understaffing.
Bitcoin hits all-time high, crypto market cap at USD $3T
This month
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cryptocurrency
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blockchain
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bitcoin
Binance Australia's November report reveals Bitcoin's record highs and a surge in crypto market capitalisation to USD $3 trillion post-US election.