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Maxio has launched Wallets, a prepaid credit and token tracking system for SaaS and AI companies. The product adds a native way to manage prepaid balances within the company's billing platform.
The release comes as more software companies adopt usage-based pricing models built around credits, token allowances and stored balances, rather than fixed subscription fees alone. Many still manage those balances through spreadsheets, support reminders and custom scripts, creating extra work for finance and engineering teams.
Wallets let companies sell prepaid credit packs, recurring token allowances, annual pools and stored-value balances. It also allows businesses to apply rollover and expiry rules by credit type. Automatic top-ups can be triggered when balances fall below a set threshold, and alerts can be sent before a customer runs out.
The launch expands Maxio's product set for companies managing more complex pricing structures in one system. Wallets sits alongside the group's Metering product, which records usage, and Entitlements, which defines what a customer can access under a subscription or contract.
Pricing shift
Usage-based charging has become more common across software and artificial intelligence markets as vendors look for ways to align billing more closely with customer consumption. In AI in particular, token-based charging has gained traction as providers seek to recover costs tied to model usage while giving customers more flexible buying options.
That shift has put pressure on billing systems designed around standard recurring subscriptions. Prepaid models require companies to track what a customer has bought, what has been consumed, what can roll over and when balances expire, often across several product lines or contract types.
Wallets is designed to bring that record-keeping into Maxio's core platform rather than leaving customers to manage it through separate processes. That can give finance teams a single ledger to reconcile and reduce the need for engineering teams to maintain internal balance-tracking tools.
Branden Jenkins, Chief Executive Officer of Maxio, said software companies are rethinking how they support customers while matching pricing to how they sell their products.
"Every software company we talk to is wrestling with how to service their buyers while running a monetization strategy that fits how they actually price. Tracking usage, balances, and renewals for every buyer at scale is now a requirement that many billing systems weren't built for," said Branden Jenkins, Chief Executive Officer of Maxio.
He said the new product is intended to give customers more control over how different forms of credit are handled.
"Wallets gives companies real control over how credits and tokens move, whether that's a prepaid pack, a recurring allowance, or a stored-value balance, so they can finally show buyers exactly where they stand and price however their business actually works," said Jenkins.
Single system
Maxio is positioning the launch as part of a broader effort to support mixed pricing models that combine subscriptions, usage and prepaid balances. For software providers, that can mean charging a recurring platform fee while also billing for consumption through metered units or token drawdowns.
Bringing those elements together in one billing and revenue system may appeal to companies that want fewer handoffs between product, finance and customer operations teams. It also reflects a wider market shift among billing vendors to adapt to AI-related charging models, where consumption can vary sharply by user, workload or feature.
Maxio said it serves more than 2,000 SaaS, AI and subscription businesses worldwide and manages more than USD $18 billion in billings. The latest launch underlines how billing providers are adapting as software vendors move away from a single subscription model toward a broader mix of recurring and consumption-based charges.