Q4 adds digital conferencing to earnings call platform

Q4 has added digital conferencing features to its investor relations platform, expanding its role in how public companies run earnings calls and other market-facing events.

The Toronto-based company said the new Digital Conferencing functions are integrated into the same environment many customers already use for investor relations work. Q4 reports that its platform is used by more than 2,600 public companies, including McDonald's, Netflix and Visa, and that it has offices in the US and the UK.

Earnings calls remain a key part of corporate communications. They often include prepared remarks, live questions from analysts, and web-based access for investors. These calls also bring operational pressure, where technical disruptions can complicate the delivery of market-sensitive information.

Single environment

Q4 positioned the release as a shift away from workflows that rely on multiple vendors and systems. Many investor relations teams still use traditional conference call providers, separate webcast platforms, and third-party operators, which can create coordination issues during a live event.

Digital Conferencing brings several parts of an earnings event into Q4's platform, including registration, audio delivery, webcast access, analyst participation, live Q&A management, and post-event analytics. The service also includes in-house operators for events, according to the company.

The platform also includes tools that support the live call. Q4 said features such as script creation and speaker preparation are part of an end-to-end workflow. The conferencing addition extends that approach into audio and live coordination, which many companies typically source separately.

Audio and access

A key change is how conference audio is delivered. Q4 said the product uses digital infrastructure rather than traditional analogue lines, which it said can reduce dropped connections and delay that affect live participation.

Analyst access is another focus. Participants can join via web-based access or dial in, according to Q4. The company also introduced a "digital green room," a private virtual space for executives and investor relations staff before the event starts. It includes preparation and audio testing options, which can be particularly useful when leadership teams are spread across locations.

During an event, investor relations teams can monitor participation and manage the analyst queue from the same interface, Q4 said. It also offers coordination tools for moderators, speakers, and operators.

Customer use

Moog has been using Q4 for quarterly earnings processes and has already run an earnings call using the Digital Conferencing functions. Moog designs and manufactures precision motion and fluid controls and related control systems, and operates globally.

Steve Philistin, Manager of Investor Relations and Corporate Communications at Moog, described the experience during the live event.

"Q4's new Digital Conferencing capability, and the support behind it, were instrumental in ensuring a smooth and successful event," said Steve Philistin, Manager of Investor Relations and Corporate Communications, Moog. "During the live call, the platform was incredibly intuitive and easy to navigate. Monitoring the queue, managing the Q&A, and engaging with the moderators and call operator all felt seamless. Plus, from a user perspective, the interface is straightforward and well-designed, ensuring a stress-free experience from start to finish."

Event volumes

Q4 said it hosted more than 4,400 earnings events last year, with more than 550,000 attendees per quarter. It also said its software is used by thousands of public companies, including about half of the S&P 500.

Event execution has become more visible as companies have increased their use of webcasts and online participation. That shift has also made reliability and coordination more prominent operational issues for finance and investor relations teams. Disruptions can affect access for analysts and investors and complicate the flow of prepared remarks and Q&A.

Darrell Heaps, Q4's Founder and Chief Strategy Officer, said the company built Digital Conferencing into the platform to address those issues.

"When companies report earnings, there's no tolerance for dropped lines, technical hiccups or last-minute scrambling," said Darrell Heaps, Founder and Chief Strategy Officer, Q4. "These are some of the most important and scrutinized moments a company has with the market. With Digital Conferencing now built into the Q4 platform, everything comes together in one place, so teams can communicate smoothly and confidently when it matters most. These new capabilities reflect our broader commitment to helping companies take greater control over how their earnings events are delivered and experienced."

Q4 said Digital Conferencing is rolling out to events customers and will be included in existing platform packages. It said the product sits alongside other earnings-related tools, including AI-powered script drafting, peer event summaries, and predictive Q&A preparation features.