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AI Assistant stories

Q4 launches AI-native CRM for investor relations teams
Customer Relationship Management

Q4 launches AI-native CRM for investor relations teams

Investor relations teams could cut admin time as Q4’s new system turns meeting notes, reports and contact searches into AI chat tasks.

By Joseph Gabriel Lagonsin • 4 min read • Last month
GitLab deepens Anthropic Claude integration for governance
Data Protection

GitLab deepens Anthropic Claude integration for governance

The move lets large firms keep AI development inside existing cloud contracts and audit controls as GitLab adds Claude models to Duo Agent Platform.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Harvey & Ansarada link up on deal document workflow
Data Protection

Harvey & Ansarada link up on deal document workflow

Legal teams can now feed sensitive deal files from Ansarada into Harvey without losing permissions, audit trails or governance controls.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Elastic ties security platform to Google's air-gapped cloud
Hybrid Cloud

Elastic ties security platform to Google's air-gapped cloud

Regulated agencies can now use Elastic’s security tools inside disconnected Google cloud environments as threats grow more automated.

By Sean Mitchell • 4 min read • Last month
Amplitude launches AI Assistant for in-product support
Software-as-a-Service

Amplitude launches AI Assistant for in-product support

Users can now get help without leaving the app, as Amplitude's new assistant uses in-product data to guide and complete tasks.

By Mark Tarre • 4 min read • Last month
Amplitude launches AI assistant for in-product support
Digital Transformation

Amplitude launches AI assistant for in-product support

Users can now get help inside an app as Amplitude ties support to behavioural data, aiming to cut tickets and friction.

By Catherine Knowles • 4 min read • Last month
CodeRabbit launches Slack agent for engineering teams
Unified Communications

CodeRabbit launches Slack agent for engineering teams

Engineering teams can now keep decisions, fixes and costs in one place as CodeRabbit brings its AI agent into Slack.

By Catherine Knowles • 3 min read • Last month
Parloa study finds big firms make customer contact hard
Unified Communications

Parloa study finds big firms make customer contact hard

Many large companies are making support harder to reach, with most failing to offer clear web, chat or phone access, a Parloa study found.

By Shannon Williams • 4 min read • Last month
Google launches Workspace Intelligence for AI across apps
Data Protection

Google launches Workspace Intelligence for AI across apps

The rollout aims to cut time lost switching between apps by letting Gemini draw on emails, files and chats in one workwide context.

By Sean Mitchell • 4 min read • Last month
SAP & Google Cloud expand AI partnership for marketers
Customer Experience

SAP & Google Cloud expand AI partnership for marketers

Marketers could soon cut manual campaign work as SAP and Google Cloud link customer data and AI agents across both platforms.

By Sean Mitchell • 4 min read • Last month
Snowflake expands AI tools for business users & developers
Manufacturing

Snowflake expands AI tools for business users & developers

The updates aim to help companies turn internal data into AI-driven workflows while keeping business controls and governance in place.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Snowflake expands AI tools for business users & developers
Unified Communications

Snowflake expands AI tools for business users & developers

More than 9,100 customers already use Snowflake's AI products weekly, as new tools aim to move corporate pilots into everyday workflows.

By Sofiah Nichole Salivio • 5 min read • Last month
SAP unveils agentic AI tools for manufacturing supply
Robotics

SAP unveils agentic AI tools for manufacturing supply

Manufacturers could gain faster disruption warnings and automated responses as SAP embeds AI agents into core supply chain workflows.

By Sean Mitchell • 4 min read • Last month

Stories from Other Regions

AI Assistant stories

Vernon Building Society taps FintechOS for mortgage overhaul
Digital Transformation

Vernon Building Society taps FintechOS for mortgage overhaul

Borrowers and brokers could see faster mortgage processing as Vernon Building Society adds a new digital layer without replacing core systems.

By Karen Joy Bacudo • 4 min read • Last month
Ulta Beauty adds Google AI shopping tools for customers
Digital Transformation

Ulta Beauty adds Google AI shopping tools for customers

Shoppers can now buy eligible beauty products in Google’s AI tools, as Ulta pushes discovery and checkout into conversational search.

By Mark Tarre • 4 min read • Last month
KPMG launches AI assistant for month-end financial close
Digital Transformation

KPMG launches AI assistant for month-end financial close

Month-end reporting could move faster for finance teams as a new assistant takes on routine close tasks while humans keep final sign-off.

By Karen Joy Bacudo • 4 min read • Last month
Citi Wealth launches AI assistant Citi Sky for US clients
Digital Transformation

Citi Wealth launches AI assistant Citi Sky for US clients

US wealth clients will get market insights and reminders from Citi Sky as Citi rolls out the AI assistant alongside advisors this summer.

By Mark Tarre • 3 min read • Last month
UK firms using AI assistants but multi-agent workflows lag
DevOps

UK firms using AI assistants but multi-agent workflows lag

Many UK businesses are adding AI admin as staff still check and correct outputs, with only 31% using multi-agent workflows.

By Shannon Williams • 4 min read • Last month