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Automated Speech Recognition (ASR) Stories

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Automated Speech Recognition (ASR) stories

Blue Machines AI launches Floe for Indian customer chats
Fintech

Blue Machines AI launches Floe for Indian customer chats

The model aims to stop Indian customer-service bots from switching languages unnecessarily, reducing friction in live voice and chat exchanges.

By Mark Tarre • 4 min read • Thu, 20th Aug 2026

Global Stories

Automated Speech Recognition (ASR) stories

Sber updates GigaChat with audio model for voice tasks
Personalisation

Sber updates GigaChat with audio model for voice tasks

A lighter open-source release could help developers build voice tools that detect emotion, summarise long recordings and support multiple languages.

By Sean Mitchell • 3 min read • Thu, 16th Jul 2026
OpenAI launches GPT-Live for ChatGPT Voice globally
AI Ethics & Governance

OpenAI launches GPT-Live for ChatGPT Voice globally

ChatGPT users worldwide will get more natural spoken exchanges, as the new full-duplex system listens and talks at the same time.

By Sean Mitchell • 4 min read • Fri, 10th Jul 2026
Dell & Red Hat boost APEX Cloud's AI capabilities in new alliance
Unified Communications

Dell & Red Hat boost APEX Cloud's AI capabilities in new alliance

Dell Technologies and Red Hat Open Shift partner to boost APEX Cloud Platform's AI capabilities, streamlining the deployment of AI initiatives and giving businesses better control over their applications.

By Sean Mitchell • 3 min read • Wed, 8th May 2024
Suncorp FY23 performance boosted by technology transformation
Unified Communications

Suncorp FY23 performance boosted by technology transformation

Digitisation, automation and artificial intelligence (AI) have helped support the performance of Suncorp Group in the financial year (FY) 2022-23.

By Gaurav Sharma • 5 min read • Thu, 10th Aug 2023
NICE launches ElevateAI, an AI as a Service (AIaaS)
Unified Communications

NICE launches ElevateAI, an AI as a Service (AIaaS)

ElevateAI will provide on-demand access to NICE's unrivalled CX data and AI via developer-friendly APIs, to improve customer interactions.

By Gaurav Sharma • 3 min read • Fri, 16th Dec 2022

Stories from Other Regions

Automated Speech Recognition (ASR) stories

Phonely launches Alma voice model for faster calls
Customer Experience

Phonely launches Alma voice model for faster calls

The voice agent market may gain faster, cheaper phone handling as Alma undercuts GPT-4.1 on latency and cost for live calls.

By Sean Mitchell • 3 min read • Last month
Logitech says audio accuracy key as AI voice dictation grows
Unified Communications

Logitech says audio accuracy key as AI voice dictation grows

Poor audio can now mean costlier AI mistakes as voice dictation spreads through Australian offices and opens new hardware demands.

By Sean Mitchell • 4 min read • Thu, 20th Aug 2026
Sber says AI shift is moving towards autonomous agents
Robotics

Sber says AI shift is moving towards autonomous agents

AI projects that remain stuck in pilot stages may miss the shift to agentic systems able to manage tasks with limited human oversight.

By Sean Mitchell • 5 min read • Mon, 20th Jul 2026
Qorden launches multilingual video call translation platform
Unified Communications

Qorden launches multilingual video call translation platform

The service targets international meetings by translating speech, captions and chat in real time across 33 languages with 97% accuracy.

By Sofiah Nichole Salivio • 3 min read • Wed, 1st Jul 2026