Automation stories

Enterprises must ditch open-world hype and build deterministic, event-driven AI agents that reliably automate closed-world workflows at scale.

Australia races into AI’s next phase as leaders demand visibility, security and smarter human-AI collaboration to stay competitive by 2026.

AI has gone mainstream in wealth management, with most firms reporting positive returns and faster payoffs from early adoption, FNZ study shows.

Coralogix launches Olly, an autonomous agent that automates real-time observability by detecting and resolving production issues faster and with no human input required.

UK shoppers want AI for real-time delivery tracking and returns but demand transparency and human support for trust and control over choices.

Keeper Security named Overall Leader in non-human identity management, praised for securing machine identities across cloud-native and hybrid environments.

Finance teams face rising AI-driven fraud, fatigue and stricter compliance in 2026, reshaping how businesses manage risk and productivity globally.

SER Group has acquired Sweden's Metaforce to enhance its Doxis platform with AI-driven tools for automating and personalising customer communications.

Trench Group has cut contract review times by 80%, using AI from Luminance to streamline processes and reduce reliance on its legal team.

By 2026, AI will transform procurement with specialised models, transparent governance, autonomous agents, and new security standards boosting trust and efficiency.

AI and predictive analytics are set to transform retail supply chains in 2026, enhancing customer experience and operational efficiency.

UK manufacturing apprenticeships rose slightly by 0.6% to 46,070 starts, but the sector's skills gap widens amid an ageing workforce and slow growth.

Tata Communications acquires 51% stake in Commotion to enhance AI-driven customer interaction solutions across its global digital platforms.

EY has launched a physical AI platform with NVIDIA tech and opened an EY.ai Lab to advance AI in robotics, drones, and smart devices across industries.

Informatica teams up with AWS to launch new tools enhancing trusted AI agents with improved data governance and integration for enterprises.

A survey reveals 81% of business leaders want AI tools that enhance teamwork, as current individual-focused AI limits collaboration and ROI globally.

Virsae and VOSS have partnered to enhance AI-driven workplace analytics, combining expertise to boost collaboration and customer experience across major platforms.

Canadian firms are embracing AI and operational efficiency to offset tariff pressures, boosting optimism for growth and hiring in 2026 despite economic uncertainty.

UK firms waste 20% of software spend and lose 7% of revenue to complexity, hindering productivity amid the Autumn Budget's focus on efficiency.

UK shoppers favour AI for delivery tracking and returns but insist it should support, not replace, human customer service roles in retail.