Automation Stories

Indian Stories

Automation stories

TransBnk rebrands as TBX to widen corporate banking

Existing customers will see no disruption as the renamed TBX expands beyond transaction banking into treasury, payments and enterprise finance tools.

By Karen Joy Bacudo • 3 min read • Yesterday

Global Stories

Automation stories

Customer Relationship Management

Aircall buys Piper AI to boost sales workflow automation

The deal ties customer conversations to CRM updates and deal signals, aiming to cut manual admin for thousands of sales teams.

By Joseph Gabriel Lagonsin • 3 min read • Today

Generative AI

Back-to-school shopping starts early as AI drives sales

Nearly two-thirds of shoppers plan to buy before July, signalling a longer retail window and a bigger role for AI in bargain hunting.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday

Manufacturing

Coupa launches spend index with MIT Data Science Lab

Actual procurement data now points to a broad April slowdown, with all five tracked sectors posting month-on-month spend declines.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday

Encryption

Sectigo launches MCP server for certificate management

Enterprise security teams can now use AI prompts to renew or revoke certificates without bypassing Sectigo's approval and audit controls.

By Sofiah Nichole Salivio • 4 min read • Yesterday

Artificial Intelligence

React launches trust framework for AI era leadership

Businesses using AI now face tougher scrutiny over whether decisions, communications and management still feel human, fair and accountable.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday

Firewalls

FireMon launches Insights 2.0 amid firewall risk concerns

A new analysis of 9.2 million checks shows most firewalls still fail compliance tests, leaving hybrid networks exposed to hidden risk.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday

Digital Transformation

AskNicely launches AI agents for customer insights

Frontline teams at multi-location service businesses could cut dashboard churn as AskNicely's new tools automate insights and routine review replies.

By Sofiah Nichole Salivio • 4 min read • Yesterday

Digital Transformation

New Zealand 'ingenuity' driving Lightspeed's global success

Auckland's engineers are shaping Lightspeed's products worldwide, as the company expands AI tools and keeps key leadership in New Zealand.

By David Shilovsky • 5 min read • Yesterday

Manufacturing

Etel cuts inventory by 25% after Epicor cloud shift

Working capital has been freed up at ETEL, with automated cloud planning replacing spreadsheets and trimming stock across sites.

By Sean Mitchell • 3 min read • Yesterday

Software-as-a-Service

Agentic AI can move data in under 30 minutes: DTEX

Enterprise security teams face a new visibility gap as approved AI agents can copy and transfer sensitive data in under 30 minutes.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday

Digital Transformation

Newgen named notable vendor in Forrester low-code report

The listing signals Newgen's push into governed AI development tools as buyers increasingly judge low-code platforms on orchestration, not speed alone.

By Sean Mitchell • 4 min read • Yesterday

Data Protection

Workplace AI agent use rises, but oversight stays key

Human oversight is still dominating workplace AI as adoption jumps, with 82% of respondents worried about agent accuracy and security.

By Sofiah Nichole Salivio • 3 min read • 2 days ago

Stories from Other Regions

Automation stories

Data Protection

TP-Link expands Tapo home security range in Canada

Canadian households will get more choice in subscription-free home monitoring, as TP-Link widens Tapo cameras, sensors and doorbells across the country.

By Mark Tarre • 3 min read • Today

DevOps

Australia leads in self-hosted AI use, JFrog finds

The survey also found most firms still lack secrets scanning and rapid audit proof, leaving hidden credentials and compliance delays as weak spots.

By Sean Mitchell • 5 min read • Yesterday

Digital Transformation

The modern MSP is a continuous improvement engine not a helpdesk

Continuous improvement, not ticket handling, is becoming the measure of value as firms expect managed services to keep pace with fast-changing IT needs.

By Ralf Donkers • 5 min read • Yesterday