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Business Transformation Stories - Page 2

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Business Transformation stories

Tech Mahindra brings Perplexity AI into sales teams
Software-as-a-Service

Tech Mahindra brings Perplexity AI into sales teams

Customer-facing teams will get real-time, source-backed research tools as Tech Mahindra seeks faster, more tailored sales discussions.

By Sofiah Nichole Salivio • 4 min read • Last month
BT & Verizon form 50:50 venture for international ops
Data Protection

BT & Verizon form 50:50 venture for international ops

The new venture will give multinational customers a single network partner across 180 countries, while BT and Verizon wait for regulatory approval.

By Sean Mitchell • 4 min read • Last month
QBE names Patrick Karlowski & Florence Chan in Asia
Data Analytics

QBE names Patrick Karlowski & Florence Chan in Asia

The insurer is bolstering its Asia management as it pushes harder into data, automation and AI to improve underwriting and customer service.

By Karen Joy Bacudo • 3 min read • Last month
Quanton marks a decade with six million hours saved
Manufacturing

Quanton marks a decade with six million hours saved

Its founders say the consultancy has avoided redundancies and kept growth lean, even as demand for AI transformation rises across the region.

By Sean Mitchell • 5 min read • Last month
Quanton launches Australian operations amid AI scepticism
Digital Transformation

Quanton launches Australian operations amid AI scepticism

Many firms are failing to turn AI spending into returns, as Quanton opens in Australia to help clients scale deployments and change management.

By Mark Tarre • 4 min read • Last month
NIIT launches AI learning tools for corporate teams
Digital Transformation

NIIT launches AI learning tools for corporate teams

Corporate learning teams are being pushed to redesign structures and skills as employers move from AI trials to daily use across operations.

By Sean Mitchell • 4 min read • Last month
SAP study finds AI agents shape Gen Z buying decisions
Customer Relationship Management

SAP study finds AI agents shape Gen Z buying decisions

Nearly half of Gen Z shoppers now use AI agents to help choose products, forcing brands to rethink how they reach buyers in peak trading periods.

By Sofiah Nichole Salivio • 3 min read • Last month
Malt tops 1 million freelancers as AI demand surges
Digital Transformation

Malt tops 1 million freelancers as AI demand surges

Demand for specialist AI and technology freelancers has climbed sharply as companies across Europe plug skills gaps and move projects to production.

By Sofiah Nichole Salivio • 4 min read • Last month
SAP Concur says CFOs need strategic & people skills
Data Analytics

SAP Concur says CFOs need strategic & people skills

Most finance chiefs still need sharper strategic, people and commercial skills before boards will back them for the top job, a survey found.

By Karen Joy Bacudo • 4 min read • Last month
McKinsey says AI could transform marketing but firms lag
Digital Transformation

McKinsey says AI could transform marketing but firms lag

Despite heavy use of AI tools, fewer than 10% of firms have scaled them across marketing, leaving billions in potential gains unrealised.

By Regine Laguilles • 5 min read • Last month
JLL appoints Matt Bennion to Asia Pacific project role
Digital Transformation

JLL appoints Matt Bennion to Asia Pacific project role

Demand for project delivery and development advice in Asia Pacific is set to be shaped by Matt Bennion's appointment to JLL's regional leadership team.

By Mark Tarre • 4 min read • Last month
Okta expands AI agent access controls with 25 links
Software-as-a-Service

Okta expands AI agent access controls with 25 links

The expansion gives IT teams central control over AI agent permissions, reducing risky static keys and easing reviews as workplace use widens.

By Sean Mitchell • 5 min read • Last month
Kinaxis expands ScottsMiracle-Gro partnership on planning
Manufacturing

Kinaxis expands ScottsMiracle-Gro partnership on planning

The wider rollout aims to help ScottsMiracle-Gro cut stockouts and respond faster to weather-driven swings in North American demand.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Stories from Other Regions

Business Transformation stories

Hays warns of AI training gap in Australia tech jobs
Data Analytics

Hays warns of AI training gap in Australia tech jobs

Only 22% of tech staff have formal AI training, leaving Australian employers exposed to skills gaps as adoption races ahead.

By Sean Mitchell • 4 min read • Last month
East Riding council picks Unit4 for finance overhaul
Software-as-a-Service

East Riding council picks Unit4 for finance overhaul

The overhaul should cut manual work and improve reporting for 342,000 residents as the council replaces legacy finance systems with cloud software.

By Karen Joy Bacudo • 4 min read • Last month
AI workflow gaps lead firms to scale back projects
Digital Transformation

AI workflow gaps lead firms to scale back projects

Quality failures are prompting some firms to pull back from AI projects, as a UK survey found 18% have already abandoned or scaled them back.

By Mark Tarre • 4 min read • Last month
Adobe signs five-year RACQ AI partnership with Deloitte
Software-as-a-Service

Adobe signs five-year RACQ AI partnership with Deloitte

RACQ's member services will be reshaped by Adobe's AI tools under a five-year deal that also gives Deloitte Digital implementation control.

By Sean Mitchell • 4 min read • Last month
Deluxe to buy Celero Commerce for USD $625 million
Data Analytics

Deluxe to buy Celero Commerce for USD $625 million

The tie-up will lift Deluxe's payments and data share of revenue to 57% of 2026 sales and make it one of the 10 biggest non-bank acquirers.

By Karen Joy Bacudo • 4 min read • Last month