Change Management stories
Client mandates and staff retention are at risk as most professional services firms struggle to turn widespread AI use into daily practice.
Retailers are seeing more than four in five major supply chain decisions run into trouble, with unintended trade-offs hitting operations elsewhere.
Ad-hoc data work is draining staff time and slowing AI projects, as only a quarter of large firms have structured data programmes.
A survey of 2,500 knowledge workers found AI anxiety is driving 33% to consider switching industries, with younger staff most worried.
Managers can now spot skills gaps and compliance risks in real time, as Skillsoft's new dashboards aim to guide staffing decisions.
AI anxiety is pushing a third of knowledge workers to consider quitting their industry, raising turnover risks for employers.
More than 900 logistics professionals will hear case studies on AI, compliance and cost pressure as the industry seeks measurable gains.
A near-decade of undetected access raises fresh concern after investigators found the group had hidden in a disconnected network since 2016.
The new role reflects growing demand from banks and wealth managers for help modernising operations, data and security as systems grow more complex.
Businesses face a patchwork of EU digital VAT rules, with Thomson Reuters saying most tax teams are not yet ready for the overhaul.
Insurers risk wasted AI spending unless new tools fit agents' daily workflows, as Cake & Arrow's research found uneven uptake and patchy support.
The Leeds consultancy is adding 15 AI roles as clients grapple with data and governance hurdles that keep pilots from reaching production.
The biggest gains from autonomous IT come from cleaner CMDBs and faster incident resolution, not new software, as firms join up existing tools.
But 56 per cent of users rely on unapproved tools, leaving Australian employers to tackle security, compliance and trust gaps.
Missed revenue is mounting as 92% of sales managers say qualified leads are dropped each month, despite widespread AI adoption.
Call handling has been centralised in Microsoft Teams, with NSWRL reporting a 17-second average wait after the switch.
Executives say the real productivity gain lies in cutting routine tasks, as firms use AI to free staff for higher-value work and judgement.
The gap leaves many retailers exposed, as most feel pressure to adopt AI yet fewer than half have a clear plan for doing so.
Only about one in 10 senior finance candidates can prove practical AI use, leaving UK employers short of leaders able to meet new hiring demands.
Businesses rolling out AI face rising staff anxiety, with a survey of more than 1,200 Australians finding most feel more stressed at work.