Commerce stories
Despite higher budgets, 73% of eCommerce leaders say their firms are not ready for wider AI use, survey data show.
Customer engagement gains, including a USD $1 billion revenue impact at Lenovo, topped Adobe’s 2026 Experience Maker Awards shortlist.
Brands could gain a single governed layer for AI customer work, as Adobe links agents with partner tools across the full lifecycle.
Airlines could cut chargebacks and manual review costs as Outpayce adds Riskified's fraud screening to its payments platform worldwide.
The move underlines Akamai's push to expand cloud, security and AI sales in a region where data rules and latency requirements vary widely.
Investor appetite for AI remains intense as OpenAI's new cash haul lifts its valuation to USD $852 billion and deepens its compute push.
From hyperinflation in Sofia to leading fintech in New York, a CFO shows how resilience and risk‑taking can redefine women's careers.
Rainforest adds PayPal, Venmo and PayPal Pay Later to its unified checkout for vertical software, aiming to shift users from cash and cheques.
Kentico crowns global winners of its Site of the Year 2025 awards, spotlighting standout Xperience-powered digital projects across sectors.
SAP renames Emarsys as Engagement Cloud, adding an enterprise edition to unify governed, AI-driven customer interactions across systems.
Wesfarmers is deepening its AI and cloud pact with Microsoft to roll out Copilot tools, agents and data platforms across its retail brands.
DryRun launches DeepScan Agent, an AI tool that scans whole codebases in hours to rank real-world security risks and speed remediation.
Klaviyo posts 48% EMEA revenue surge, names Europe-based Co-CEO Chano Fernández to spearhead international and AI-driven retail push.
Canadian banks will test how AI agents can initiate card payments as Visa prepares issuers for new controls over consent, fraud and liability.
Continuity at the top is meant to steady oversight of New Zealand’s payments infrastructure, which underpins billions of dollars in activity each year.
SAP warns UK brands drastically overrate their customer experience as consumers report disjointed, impersonal service despite AI investment.
Ecommpay has been shortlisted in three Retail Systems Awards, spotlighting its payments innovation and in-house fraud prevention tools.
Co-op signs five-year VoCoVo deal to roll out upgraded S5 Pro headsets to 2,300 UK stores, boosting safety and service on the shop floor.
Mastercard and Westpac have trialled New Zealand's first fully authenticated AI agent-led payments for cinema tickets and hotel bookings.
Conviction 2026 in Ho Chi Minh City aims to shift Vietnam's thriving crypto scene towards institutional finance and global policy alignment.
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