Digital commerce stories
Shoppers in the UK and US now value reliable, transparent deliveries and returns over speed alone, new research from Locus suggests.
Algolia named IDC MarketScape Leader in AI search as it posts 38.5% growth and climbs to fifth worldwide in knowledge discovery tools.
Craigslist founder Craig Newmark is funding Global Signal Exchange to expand its shared threat data network against rising online fraud.
Bad data is quietly wrecking Asia's eCommerce, fuelling failed deliveries, higher costs and eroding customer trust from click to doorstep.
Visa teams with Akamai on new protocol to verify AI shopping agents, tackling a 300% surge in bot traffic and rising eCommerce fraud risks.
Boku lifts H1 revenue 34% and EBITDA 53% as merchants shift from cards to wallets, pushing payment volumes to $7.4 billion.
Social media fuelled a Black Friday boom in the UK, as Rithum data showed global social sales soaring 152% and online spend up 27%.
Value for money, not low prices or rapid delivery, is the strongest driver of eCommerce satisfaction, Judge.me's study of reviews finds.
Akamai and Visa are teaming up to secure AI shopping agents, blending edge security with payment checks to tackle fraud in agentic commerce.
Temu signs over 1,500 brands to its expanded Brand Guardian scheme, stepping up IP enforcement and counterfeit crackdowns worldwide.
Retailers brace for a “Christmas Returns Hangover” as eDesk reports a 45% spike in return requests from 26 December, denting profits.
AI is set to reshape eCommerce by 2026, powering discovery, emotional journeys and flexible subscriptions built on cleaner product data.
FWD Singapore overhauls leadership, uniting finance, tech and distribution to sharpen adviser focus ahead of its 2026 tenth anniversary.
Cloudflare's latest outage fuels fears over fragile AI and payments systems as firms brace for weeks of disputes and operational fallout.
Coda unveils a unified leadership team and reshaped board as it fully integrates Recharge into a single global digital commerce platform.
One in three Australians are ready to let AI shop on their behalf, but fears over fraud, control and bad purchases still loom large.
Ecommpay has been shortlisted for four FStech 2025 awards, underlining its role in driving innovation, security and inclusion in payments.
Manchester agency PushON marks 20 years with 40% revenue growth, tripled scale and fresh AI-driven, international eCommerce ambitions.
Online marketplaces now dominate UK high-value shopping journeys, as brands risk invisibility without strong, optimised product data.
Castles Technology has opened a Melbourne hub as its Pacific headquarters, targeting fast-growing Android payments across Australia and NZ.