Digital commerce Stories - Page 2

Indian Stories

Digital commerce stories

Pine Labs acquires Shopflo to boost online checkout

The deal expands Pine Labs' online offer as checkout friction continues to hurt merchant conversion rates across India's eCommerce market.

By Karen Joy Bacudo • 4 min read • Last month

Global Stories

Digital commerce stories

Data Protection

eCommerce AI spending rises as leaders fear readiness gap

Despite higher budgets, 73% of eCommerce leaders say their firms are not ready for wider AI use, survey data show.

By Shannon Williams • 4 min read • Last month

Customer Experience

Minty launches cashback app inside ChatGPT shopping chats

Shoppers can now see cashback offers in real time inside ChatGPT chats, as Minty targets AI-led buying decisions and retail media budgets.

By Sean Mitchell • 4 min read • Last month

Software-as-a-Service

YFM backs Swanky with GBP £7.6 million growth deal

The Exeter Shopify agency plans recruitment, expansion and acquisitions after YFM Equity Partners committed GBP £7.6 million to support growth.

By Karen Joy Bacudo • 3 min read • Last month

Marketing Technologies

AI referrals convert nearly three times better than search

Brands may need to rethink search spending as AI-driven visits from ChatGPT and similar tools convert almost three times better than Google traffic.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Digital Transformation

Akeneo spring release links product data to market signals

Retailers could update listings faster as Akeneo's Spring Release uses search and marketplace signals to reshape product data.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Digital Transformation

AI shopping agents reshape retail buying & checkout

Retailers face a new fight for visibility as AI agents increasingly decide which products get bought and checked out for customers.

By Karen Joy Bacudo • 4 min read • Last month

Customer Experience

Amazon, Meta & Microsoft join UCP technical council

Control of AI-led shopping standards is widening as five more firms join the Universal Commerce Protocol body, doubling its council to 10.

By Karen Joy Bacudo • 4 min read • Last month

Data Analytics

Click to Pay lifts Ecommpay approval rates to 75.18%

The payment option is generating more completed sales, with approval rates for online guest checkouts rising to 75.18% in April 2026.

By Sofiah Nichole Salivio • 3 min read • Last month

Digital Transformation

Damisa teams up with dLocal to expand APAC settlement

Merchants using Damisa can now settle into local APAC bank accounts in hours rather than days through a single dLocal integration.

By Karen Joy Bacudo • 4 min read • Last month

Digital Transformation

Agentic era and the UI transition

AI agents are set to erode ad-funded web traffic, forcing businesses to pivot from screen-based funnels to metered API revenue.

By Ned Shawa • 5 min read • Last month

Stories from Other Regions

Digital commerce stories

Software-as-a-Service

Loop launches AI suite to cut retailer returns costs

Retailers could trim refunds, service queries and fraud losses as the new suite uses data from 200 million shoppers to automate post-purchase changes.

By Sean Mitchell • 4 min read • Last month

Crypto

Ant International courts merchants on AI-led Asia growth

Asian checkout friction is driving global merchants to Ant International as AI-assisted shopping starts reshaping cross-border payments.

By Karen Joy Bacudo • 3 min read • Last month

Smart Cities

Thought leadership in B2B tech: From expertise to influence

Poorly translated expertise is leaving many Southeast Asian B2B tech firms invisible to buyers and weakening shortlist chances.

By Patrick Keenan • 4 min read • Last month

Fintech

Thunes launches real-time bank transfers into New Zealand

Businesses sending funds into New Zealand can now settle in local currency faster, as Thunes adds real-time bank transfers to its Asia-Pacific network.

By Karen Joy Bacudo • 3 min read • Last month