CFOtech India - Technology news for CFOs & financial decision-makers

Digital Engagement stories - Page 2

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Finding a solution to the problem that's costing ANZ businesses billions
Tue, 31st May 2016
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digital engagement
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productivity
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customers
With 14.3 million people currently employed in ANZ, unnecessary admin tasks creates a potential $61bn opportunity cost annually to organisations.
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Survey: Only 22% of Australian small businesses are digitally engaged
Mon, 4th Apr 2016
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martech
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seo
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digital engagement
Australian small businesses are missing their chance to use technology to grow their businesses according to a new survey.
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Synchrony Global and WalkMe expand APAC partnership
Thu, 31st Mar 2016
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cloud services
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payroll systems
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hcm
Synchrony Global and WalkMe have partnered up with the aim of improving employee engagement by simplifying enterprise applications.
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Connected Learning Advisory to host digital tech events this April
Wed, 23rd Mar 2016
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edutech
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e-learning
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digital engagement
The Connected Learning Advisory has announced it will run a one-day professional support workshop for teachers around New Zealand this April.
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Genesys omnichannel solution delivers big ROI, study shows
Mon, 22nd Feb 2016
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crm
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contact centre
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martech
Genesys has released new research that indicates its omnichannel engagement solution delivers big financial returns to customers.
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Turns out it doesn't take much for your customers to go elsewhere
Thu, 18th Feb 2016
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crm
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martech
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business
Nearly half of customers will switch to a competitor within a day of receiving poor customer service, according to new research.
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Australian Government digital transformation facing barriers
Tue, 27th Oct 2015
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digital transformation
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public sector
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procurement
Only 27% of Aussie government officials are confident in their organisation's digital readiness, despite viewing digital as a significant disruptor.
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Cisco looks to make South East Queensland first smart region
Fri, 14th Aug 2015
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smart cities
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cisco
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digital engagement
Cisco has released its first Smart Region Report, highlighting digital opportunities for South East Queensland.
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Equipping the educator sector for success: ​Cyclone goes Platinum with HP's Enterprise Group
Fri, 19th Jun 2015
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hp
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digital engagement
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learning
The ways in which we are learning is evolving. The new digital environment is empowering learners and teachers as never before.
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Digitally influenced retail sales to reach $2.2 trillion by 2015
Tue, 19th May 2015
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martech
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cx
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digital engagement
Digital interactions are set to influence 64% of every dollar spent in retail stores by end of 2015, according to Deloitte Digital.
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Are you fooled by multi-channel?
Mon, 10th Nov 2014
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martech
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omnichannel
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digital engagement
In a digital era, many firms fall into the multi-channel trap, failing to deliver consistent experiences across customer journeys.