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Digital Experience (DX) stories

ManageEngine adds causal AI to boost Site24x7 AIOps
DevOps

ManageEngine adds causal AI to boost Site24x7 AIOps

ManageEngine injects causal and autonomous AI into Site24x7 to cut alert noise, speed root-cause analysis and automate incident remediation.

By Sean Mitchell • 4 min read • Thu, 26th Feb 2026
Conductor AI tools embedded in Acquia CMS workflows
Enterprise Content Management

Conductor AI tools embedded in Acquia CMS workflows

Conductor's AI content tools will be embedded directly into Acquia CMS, moving optimisation into the authoring workflow for enterprise teams.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 25th Feb 2026
ManageEngine boosts Site24x7 with causal, agentic AI
Hybrid Cloud

ManageEngine boosts Site24x7 with causal, agentic AI

ManageEngine adds causal intelligence and AI agents to Site24x7, promising faster incident triage and automated remediation for hybrid IT ops.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 18th Feb 2026
QSIC boosts global in-store media reliability with Datadog
Digital Signage

QSIC boosts global in-store media reliability with Datadog

QSIC adopts Datadog to monitor 17,000-store audio network, slashing incident recovery from days to hours and boosting retail media uptime.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 17th Feb 2026
AI referrals surge as web traffic falls & costs rise
Data Analytics

AI referrals surge as web traffic falls & costs rise

AI-referred traffic has surged 632% despite overall web visits slipping and rising acquisition costs squeezing digital marketing returns.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 13th Feb 2026
Data gaps stall AI scale-up despite strong AIOps gains
Unified Communications

Data gaps stall AI scale-up despite strong AIOps gains

Financial firms reap strong AIOps returns but poor data quality and fragmented tools are stalling the leap from pilots to scaled AI.

By Joseph Gabriel Lagonsin • 5 min read • Thu, 12th Feb 2026
Optimizely named a Leader in 2026 Gartner Quadrant
DevOps

Optimizely named a Leader in 2026 Gartner Quadrant

Optimizely secures Leader spot in Gartner's 2026 Magic Quadrant for Personalization Engines, underscoring AI-led, warehouse-first strategy.

By Sofiah Nichole Salivio • 4 min read • Tue, 10th Feb 2026
Umbraco debuts Compose for GraphQL-first data integration
Software-as-a-Service

Umbraco debuts Compose for GraphQL-first data integration

Umbraco launches Compose, a GraphQL-first SaaS to standardise data flows across composable digital experience and eCommerce stacks.

By Mark Tarre • 4 min read • Thu, 5th Feb 2026
Kentico unveils AIRA agents to transform marketing work
Enterprise Content Management

Kentico unveils AIRA agents to transform marketing work

Kentico launches AIRA Agentic Suite, bringing task-specific AI agents into its Xperience platform to automate and refine marketing workflows.

By Mark Tarre • 3 min read • Thu, 5th Feb 2026
Dynatrace unveils agentic AI push with new platform tools
DevOps

Dynatrace unveils agentic AI push with new platform tools

Dynatrace launches Intelligence platform with agentic AI, deeper cloud hooks and next-gen RUM to tackle escalating data and ops complexity.

By Kaleah Salmon • 3 min read • Fri, 30th Jan 2026
Hype & Dexter rebrands to Avidly APAC in ANZ shift
Customer Relationship Management

Hype & Dexter rebrands to Avidly APAC in ANZ shift

Hype & Dexter has rebranded as Avidly APAC, aligning with Avidly Group to scale HubSpot-focused services across Australia and New Zealand.

By Mark Tarre • 4 min read • Fri, 30th Jan 2026
Dynatrace boosts RUM & DevX for AI‑driven observability
DevOps

Dynatrace boosts RUM & DevX for AI‑driven observability

Dynatrace unifies real user monitoring, AI tracing and developer tools on one platform to streamline cloud-native, AI-assisted software delivery.

By Joseph Gabriel Lagonsin • 6 min read • Fri, 30th Jan 2026

Stories from Other Regions

Digital Experience (DX) stories

eG Innovations names Joanne Bowey to lead New Zealand
Hybrid Cloud

eG Innovations names Joanne Bowey to lead New Zealand

eG Innovations launches in New Zealand, appointing veteran cloud executive Joanne Bowey to drive growth in digital experience monitoring.

By Mark Tarre • 3 min read • Mon, 23rd Feb 2026
MYOB taps Mastercard to boost SME open banking feeds
Data Protection

MYOB taps Mastercard to boost SME open banking feeds

MYOB will make Mastercard-powered open banking feeds the default for SMEs by 2026, promising faster, more secure data connections.

By Catherine Knowles • 4 min read • Wed, 18th Feb 2026
eG Innovations appoints Jon Hatchuel to lead Australia
Virtualisation

eG Innovations appoints Jon Hatchuel to lead Australia

eG Innovations names Jon Hatchuel as its first Australia country manager, targeting growth in digital workspace monitoring and observability.

By Mark Tarre • 3 min read • Wed, 18th Feb 2026
Observability & AI spark Australia's business edge
Data Protection

Observability & AI spark Australia's business edge

Australian firms are turning observability from backroom monitor into strategic engine, fusing AI and data to drive growth and resilience.

By Christine Low • 5 min read • Tue, 3rd Feb 2026
A CX Measurement Gap That Has Been Circling for Years
Customer Experience

A CX Measurement Gap That Has Been Circling for Years

CX leaders are drowning in data yet missing early friction, as outdated metrics fail to reveal hidden effort across complex journeys.

By Jeff Blair • 4 min read • Thu, 29th Jan 2026