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Netcore & GlobalPay unite customer engagement systems
Customer Relationship Management

Netcore & GlobalPay unite customer engagement systems

Customers now get faster follow-up on currency and remittance enquiries as GlobalPay links 12 channels with sales tools on one platform.

By Karen Joy Bacudo • 4 min read • Yesterday

Global Stories

Digital marketing stories

Blee raises USD $27 million to scale compliance software
Software-as-a-Service

Blee raises USD $27 million to scale compliance software

AI-driven content growth is forcing larger firms to speed up compliance checks, as the New York start-up targets more sectors and regions.

By Joseph Gabriel Lagonsin • 4 min read • Today
DoubleVerify cuts TikTok brand violations in PepsiCo test
Marketing Technologies

DoubleVerify cuts TikTok brand violations in PepsiCo test

Pre-bid controls on TikTok cut unsuitable ad placements and lifted engagement for PepsiCo Philippines by up to 30% in a DoubleVerify test.

By Sofiah Nichole Salivio • 4 min read • Today
Infobip study finds brands struggle to prove sports ROI
Digital Transformation

Infobip study finds brands struggle to prove sports ROI

Most marketers still cannot tie sports fan engagement to sales, even as they raise budgets for live-event campaigns and AI tools.

By Karen Joy Bacudo • 4 min read • Yesterday
Agentic marketing and the intelligence ownership problem
Marketing Technologies

Agentic marketing and the intelligence ownership problem

As AI agents take over campaign decisions, brands risk losing control of the intelligence they learn from, not just the data they provide.

By Maximilian Groth • 4 min read • 2 days ago
Marketing leaders fret over AI brand discovery gaps
Customer Experience

Marketing leaders fret over AI brand discovery gaps

A growing measurement gap has left Australian marketers most worried about AI misrepresenting their brands, the research found.

By Joseph Gabriel Lagonsin • 5 min read • 3 days ago
In Marketing We Trust hires Expedia search veterans
Generative AI

In Marketing We Trust hires Expedia search veterans

The hires strengthen the agency's push into AI-driven search as brands face shifting discovery habits and tougher technical demands.

By Sofiah Nichole Salivio • 3 min read • 3 days ago
Forrester says answer engines now shape brand choice
Omnichannel

Forrester says answer engines now shape brand choice

Marketers may need to rethink search metrics as AI responses increasingly narrow buyers' shortlists before they reach a website.

By Sofiah Nichole Salivio • 3 min read • Last week
Gen Z trust AI more than friends for buying advice
Customer Experience

Gen Z trust AI more than friends for buying advice

AI recommendations are already lifting basket sizes and pushing shoppers towards pricier goods, especially among Gen Z consumers.

By Sean Mitchell • 4 min read • Last week
Bazaarvoice launches AI visibility package for retailers
Software-as-a-Service

Bazaarvoice launches AI visibility package for retailers

Brands risk being overlooked in AI-led shopping unless customer reviews and ratings are readable by crawlers, Bazaarvoice said.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Stories from Other Regions

Digital marketing stories

Cake Agency marks tenth year after Shopify recognition
Digital Transformation

Cake Agency marks tenth year after Shopify recognition

The Birmingham eCommerce firm is eyeing overseas growth after two record years and a Shopify Premier Partner nod boosted its profile.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
UK tech & telecoms small firms step up growth plans
Digital Transformation

UK tech & telecoms small firms step up growth plans

UK tech and telecoms small firms are outpacing the wider SME market, with most already using AI and planning fresh expansion.

By Karen Joy Bacudo • 4 min read • Yesterday
Singapore marketers say trust beats ad spend for Gen Z
Artificial Intelligence

Singapore marketers say trust beats ad spend for Gen Z

Trusted peer recommendations are increasingly outweighing ad budgets in Singapore B2B, potentially giving smaller firms a better shot at Gen Z buyers.

By Sean Mitchell • 4 min read • Yesterday
Australian online spending to rise for football finals
Artificial Intelligence

Australian online spending to rise for football finals

Households are set to boost spending on screens, snacks and beer as football finals and the NFL's Melbourne debut draw bigger audiences.

By Karen Joy Bacudo • 5 min read • 2 days ago
COSBOA urges support to boost small business AI use
Digital Transformation

COSBOA urges support to boost small business AI use

Australia could miss the productivity gains from artificial intelligence unless small firms get more practical support to use it across their operations.

By Joseph Gabriel Lagonsin • 5 min read • 3 days ago
Two-thirds of UK consumers want online venue tours
Digital Transformation

Two-thirds of UK consumers want online venue tours

Richer online venue images are now shaping bookings, with 66 per cent of UK adults saying they check digital tours before spending money.

By Sofiah Nichole Salivio • 4 min read • Last week
Maple Deal Global launches curated shopping deals site
Marketing Technologies

Maple Deal Global launches curated shopping deals site

Shoppers could save time hunting discounts as Maple Deal Global adds verified offers from multiple markets to one site, with purchases elsewhere.

By Sofiah Nichole Salivio • 4 min read • Last week