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Forrester warns OpenAI IPO & US stake cloud outlook
Data Protection

Forrester warns OpenAI IPO & US stake cloud outlook

Forrester says investors and buyers could face new risks and disclosures as OpenAI and Anthropic move towards listings and Washington weighs equity.

By Sofiah Nichole Salivio • 5 min read • Last month
ManageEngine launches marketplace with 170 extensions
Software-as-a-Service

ManageEngine launches marketplace with 170 extensions

Enterprises can now add more tailored IT tools after the new Marketplace passed 170 extensions and 10,000 downloads worldwide.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Gartner warns agentic AI threatens $234bn SaaS spend
Software-as-a-Service

Gartner warns agentic AI threatens $234bn SaaS spend

Enterprise buyers could shift billions from seat licences as agentic AI is set to undercut up to 20% of SaaS spending by 2030.

By Sean Mitchell • 4 min read • Last month
Genesys buys Pinkfish to boost cloud AI automation
Software-as-a-Service

Genesys buys Pinkfish to boost cloud AI automation

The deal could let customer service teams resolve requests end to end, as Pinkfish adds secure workflow automation across enterprise systems.

By Mark Tarre • 4 min read • Last month
Ping Identity appoints Sultan as APJ General Manager
Hybrid Cloud

Ping Identity appoints Sultan as APJ General Manager

The hire comes as APJ customers accelerate AI deployment, raising demand for identity controls to manage human and machine access safely.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 30th Jun 2026
Quanton launches Australian operations amid AI scepticism
Digital Transformation

Quanton launches Australian operations amid AI scepticism

Many firms are failing to turn AI spending into returns, as Quanton opens in Australia to help clients scale deployments and change management.

By Mark Tarre • 4 min read • Mon, 29th Jun 2026
Synthflow AI & Avant strike exclusive voice AI deal
Software-as-a-Service

Synthflow AI & Avant strike exclusive voice AI deal

The tie-up could speed customer service automation for regulated sectors, with first joint deals already closed and roll-outs due in weeks.

By Sean Mitchell • 4 min read • Thu, 25th Jun 2026
Infosys expands GlobalFoundries deal for managed IT services
Data Analytics

Infosys expands GlobalFoundries deal for managed IT services

The chipmaker will shift more of its enterprise systems to a managed model as Infosys takes on applications, infrastructure and support.

By Mark Tarre • 4 min read • Wed, 24th Jun 2026
When Agents act on bad data, the damage is automatic
Digital Transformation

When Agents act on bad data, the damage is automatic

Bad contact records can send autonomous AI workflows off course, with errors compounding across thousands of customer actions at once.

By Bobby Joseph • 6 min read • Fri, 19th Jun 2026
UiPath launches Maestro Case for complex workflows
Digital Transformation

UiPath launches Maestro Case for complex workflows

Enterprises could cut handling times and improve compliance as UiPath pushes its automation software into more complex, exception-heavy case work.

By Mark Tarre • 3 min read • Thu, 18th Jun 2026
Wipro launches Applied AI centre for Claude models
Manufacturing

Wipro launches Applied AI centre for Claude models

The move aims to help Wipro turn AI pilots into client workflows, as it trains 10,000 staff to deploy Claude across industries.

By Sofiah Nichole Salivio • 3 min read • Wed, 17th Jun 2026
CTERA links file data to n8n automation for AI use
Software-as-a-Service

CTERA links file data to n8n automation for AI use

Enterprise users can now feed governed file content into automated and AI workflows without custom code, reducing engineering overhead.

By Sean Mitchell • 4 min read • Wed, 17th Jun 2026
Activate IAM wins AI challenge with Teams assistant
Software-as-a-Service

Activate IAM wins AI challenge with Teams assistant

The win highlights growing demand for governed AI tools that speed up identity admin without weakening approvals, audit trails or compliance.

By Sean Mitchell • 4 min read • Fri, 12th Jun 2026

Stories from Other Regions

Enterprise Automation stories

Agentic AI will soon run your service desk. The real question is who controls it
Software-as-a-Service

Agentic AI will soon run your service desk. The real question is who controls it

The shift to AI that can act, not just summarise, raises new questions over auditability, data residency and who controls operations.

By Dion Williams • 5 min read • Thu, 25th Jun 2026
Workspot launches Guide for AI workflow automation
Digital Transformation

Workspot launches Guide for AI workflow automation

Businesses could cut manual data entry and compliance work as Workspot's GUIDE uses AI agents inside virtual desktops to automate desktop and web tasks.

By Sofiah Nichole Salivio • 3 min read • Sat, 20th Jun 2026
Deloitte opens the London AI Studio with Google Cloud
Digital Transformation

Deloitte opens the London AI Studio with Google Cloud

UK clients could see agentic AI projects prototyped in four weeks as Deloitte expands its Google Cloud alliance and trains 1,000 staff.

By Sofiah Nichole Salivio • 4 min read • Fri, 19th Jun 2026
Publicis Sapient launches AI platform for IT operations
Digital Transformation

Publicis Sapient launches AI platform for IT operations

Enterprises could cut IT support costs by up to 45% as the platform spots and fixes faults before they disrupt operations.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 12th Jun 2026
ManageEngine rolls out Zia Agents for IT automation
Data Protection

ManageEngine rolls out Zia Agents for IT automation

The rollout gives enterprise IT teams autonomous task execution across service, security and endpoint management, with built-in privacy controls.

By Sofiah Nichole Salivio • 4 min read • Fri, 12th Jun 2026