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Explainable AI stories

Tech chiefs urge safer, sector-specific AI adoption
Software-as-a-Service

Tech chiefs urge safer, sector-specific AI adoption

Businesses face mounting pressure to curb unsafe AI rollouts as executives warn that general-purpose tools are outpacing governance and controls.

By Sean Mitchell • 4 min read • Last week
Oracle NetSuite rolls out NetSuite next in North America
Software-as-a-Service

Oracle NetSuite rolls out NetSuite next in North America

North American customers can now trial the new environment as Oracle NetSuite adds conversational AI and finance automation tools across its software.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Alation launches AI operating system for enterprise trust
Digital Transformation

Alation launches AI operating system for enterprise trust

Businesses scaling AI face greater risk of hidden errors, as Alation's new system aims to verify data, context and agent decisions in real time.

By Sean Mitchell • 4 min read • Last week
MindBridge names Maziarz Chief Product & Marketing Officer
Software-as-a-Service

MindBridge names Maziarz Chief Product & Marketing Officer

Demand for AI oversight tools is rising as finance teams automate more processes, prompting MindBridge to expand its leadership structure.

By Sean Mitchell • 4 min read • Last week
'Human-in-the-Loop' is the industry's most comfortable lie
Enterprise Resource Planning

'Human-in-the-Loop' is the industry's most comfortable lie

Enterprise buyers risk signing off on AI systems that only claim human oversight, while real-time intervention and auditability are often absent.

By Anurag Gurtu • 3 min read • This month
Compliance teams become AI verification layer in insurance
Digital Transformation

Compliance teams become AI verification layer in insurance

Insurers risk costly errors if AI outputs are not checked for accuracy before they reach claims, pricing and underwriting decisions.

By Joseph Gabriel Lagonsin • 4 min read • This month
SBS launches AI foundation for banks on existing systems
Software-as-a-Service

SBS launches AI foundation for banks on existing systems

The rollout could help more than 1,500 institutions use generative AI on trusted in-house data without disrupting core banking operations.

By Karen Joy Bacudo • 3 min read • This month
ThetaRay appoints Santander veteran to strategy role
Fintech

ThetaRay appoints Santander veteran to strategy role

The hire brings Santander compliance expertise into ThetaRay as banks face tougher anti-money laundering oversight and demand proof their controls work.

By Karen Joy Bacudo • 4 min read • This month
Newgen names Tarun Nandwani chief executive officer
Software-as-a-Service

Newgen names Tarun Nandwani chief executive officer

The software group is sharpening its global growth push as Tarun Nandwani takes the top job and Pramod Kumar gets a new role.

By Joseph Gabriel Lagonsin • 4 min read • This month

Stories from Other Regions

Explainable AI stories

'Use AI in ways you can clearly explain': key tips on maintaining trust with AI use
Data Protection

'Use AI in ways you can clearly explain': key tips on maintaining trust with AI use

Public trust in AI depends on clear policies, mandatory staff training and plain-language explanations of how systems use people's data.

By Kate Kolich • 3 min read • Yesterday
ConnectOne uses nCino AI to cut lending admin tasks
Software-as-a-Service

ConnectOne uses nCino AI to cut lending admin tasks

Routine lending work could be slashed for ConnectOne Bank staff as nCino's AI tools cut some document searches from 20 minutes to 30 seconds.

By Karen Joy Bacudo • 4 min read • Last week
Australia sets up Office of AI amid trust concerns
Digital Transformation

Australia sets up Office of AI amid trust concerns

Businesses will face tighter AI scrutiny as the new Office of AI takes shape amid concerns over trust, compliance and employee impact.

By Mark Tarre • 5 min read • Last week
Drata finds most firms lack visibility into AI tools
Data Protection

Drata finds most firms lack visibility into AI tools

Most IT and security teams cannot see every AI tool in use, leaving audits exposed and compliance controls weaker, Drata found.

By Sean Mitchell • 4 min read • Last week
Tuanz urges trust rules for New Zealand generative AI
Data Protection

Tuanz urges trust rules for New Zealand generative AI

Public confidence may decide whether generative AI delivers up to USD $76 billion for New Zealand by 2038, TUANZ said.

By Joseph Gabriel Lagonsin • 4 min read • Last week
WorkJam adds autonomous AI tools for frontline retail
Software-as-a-Service

WorkJam adds autonomous AI tools for frontline retail

Retail chains could now have store tasks reshuffled in real time as WorkJam rolls out autonomous AI tools across its frontline platform.

By Sofiah Nichole Salivio • 4 min read • Last week
Rubrik joins health AI coalition amid cyber resilience push
Robotics

Rubrik joins health AI coalition amid cyber resilience push

Healthcare providers face added pressure to secure AI systems and patient data as Rubrik joins a coalition of nearly 3,000 members.

By Mark Tarre • 4 min read • This month
Clue appoints Mark Watson as Chief Operating Officer
Software-as-a-Service

Clue appoints Mark Watson as Chief Operating Officer

Annual recurring revenue growth and surging demand have prompted Clue to bring in veteran software executive Mark Watson to tighten operations.

By Sofiah Nichole Salivio • 4 min read • This month
New Zealand urged to boost transparency in data use
Data Protection

New Zealand urged to boost transparency in data use

Wider adoption of AI tools is prompting calls for plain-language data rules that give New Zealanders more control over personal information.

By Sean Mitchell • 4 min read • This month