Gartner stories - Page 57
How chatbots can enhance the customer experience
Wed, 18th Jul 2018
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uc
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data protection
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cx
Companies are increasingly using chatbots in their mobile apps to enhance customer service and improve the overall customer experience.
Gartner: Only 65% of businesses have cybersecurity experts in-house
Wed, 18th Jul 2018
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breach prevention
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risk & compliance
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cybersecurity
CIOs predict rise in cyber threats but lack cybersecurity experts to deal with the deluge, says Gartner survey.
Gartner - 6 security and risk management trends
Wed, 4th Jul 2018
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blockchain
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risk & compliance
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data privacy
Gartner has highlighted six critical cybersecurity and risk management trends set to shape IT strategy amidst growing threats and regulatory pressures.
Time to rethink your mobile customer engagement strategy
Tue, 3rd Jul 2018
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uc
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cx
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martech
The reality for most organisations is that they don’t have a complete understanding of the mobile needs and expectations of customers.
Ping Identity global Leader in Access Management Magic Quadrant
Mon, 25th Jun 2018
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iam
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ping identity
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gartner magic quadrant
For the past two years, Gartner has cited Ping Identity as a ‘Leader’ in its Magic Quadrant for Access Management, Worldwide.
Gartner: Is security just too damn hard? Is product+service the future?
Sat, 23rd Jun 2018
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siem
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ueba
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cybersecurity
A Gartner analyst believes there is a revolution coming in the cybersecurity industry that will sweep away many existing products.
Gartner names CA Technologies Leader in Project Portfolio Management
Fri, 22nd Jun 2018
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digital transformation
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cybersecurity
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software development
CA Technologies has been recognised as a Leader in Gartner's Magic Quadrant for Project Portfolio Management for the second year in a row.
Gartner: most global organisations are not equipped for ‘new ways of work’ solutions
Thu, 21st Jun 2018
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edutech
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research
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nwow
The analyst says such solutions are an important pillar for organisations who want to support mobile, team-oriented and nonroutine ways of work.
HPE introduces service to optimise public, private and hybrid cloud consumption
Wed, 20th Jun 2018
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hybrid cloud
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hyperscale
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public cloud
HPE GreenLake Hybrid Cloud delivers cloud-native operations, compliance, and financial control for AWS, Microsoft Azure and Microsoft Azure Stack.
What Facebook and Google can teach you about DC networking
Tue, 19th Jun 2018
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hyperscale
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iaas
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google
Learn how Facebook and Google revolutionised data centre networking, and how your business can adopt these strategies to enhance agility and reduce costs.
Gartner: global server market revenues still growing strongly
Fri, 15th Jun 2018
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network infrastructure
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datacentre infrastructure
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hyperscale
The global server market is booming, with Q1 2018 revenues up 33.4% and shipments increasing by 17.3% year over year, says Gartner.
The changing role of the CIO, and what they need to know
Mon, 11th Jun 2018
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accenture
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cisco appdynamics
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analyst report
As organisations prioritise digital transformation, CIOs now drive revenue and set business agendas, highlighting an evolving executive role beyond IT.
Why data integration is a ‘must-have’ for cloud-focused enterprises
Mon, 11th Jun 2018
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paas
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datacentre infrastructure
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iaas
Gartner predicts that by 2021 enterprise iPaaS will be the largest market segment in application integration middleware.
Verint named in second Gartner Magic Quadrant this year
Wed, 6th Jun 2018
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uc
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cx
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martech
Verint is the only company recognised in both 2018 Magic Quadrants for the CRM Customer Engagement Centre and Workforce Engagement Management.
RepKnight adds dark web monitoring to top 3 SIEM vendors
Mon, 4th Jun 2018
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siem
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ibm
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logrhythm
RepKnight has announced the integration of its BreachAlert dark web monitoring platform with Splunk, IBM QRadar, and LogRhythm.
Gartner - Xiaomi up and Samsung down as smartphone market grows
Wed, 30th May 2018
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personal computing devices
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apple
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samsung
Global smartphone sales return to growth with Xiaomi grabbing up sales to hit over 100% year over year improvement.
Avaya named Leader in Contact Centre Infrastructure Magic Quadrant
Fri, 25th May 2018
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crm
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uc
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cx
Avaya has been recognized as a Leader in the 2018 Gartner Magic Quadrant for Contact Centre Infrastructure for the 17th time.
How AI is changing marketing exponentially - Gartner
Wed, 16th May 2018
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cx
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martech
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ai
AI is set to revolutionise marketing, offering real-time personalisation and conversational experiences at scale, according to a report from Gartner.
Is your business ready to talk chatbots?
Mon, 14th May 2018
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uc
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digital signage
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hyperscale
Is your business ready for chatbots? CIOs must embrace these virtual assistants, with more than 50% of enterprises projected to invest heavily by 2021.
Software AG takes Leader position in API Magic Quadrant
Thu, 10th May 2018
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api
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healthtech
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software ag
Software AG named a leader in Gartner's Magic Quadrant for API Management, heralding a surge in the API economy.