Hyperautomation stories
AI-era contact centres become strategic CX data hubs
Last week
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crm
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uc
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data protection
In 2026, AI turns the contact centre from a cost to a real-time intelligence engine, transforming CX into core competitive advantage.
TMF boosts margins by GBP £32m with Enate platform
Last month
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digital transformation
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cx
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martech
TMF reports GBP £32 million margin boost after deploying Enate's orchestration platform to streamline services and expand automation.
Cubic keeps SAP ECC core, backs AI with Rimini Street
Last month
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data analytics
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digital transformation
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it automation
Cubic shuns SAP S/4HANA upgrade, keeps ECC core and taps Rimini Street support to fund ERP modernisation, automation and AI projects.
Camunda names Chris White Chief Revenue Officer amid AI push
Last month
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digital transformation
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mdm
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multi-cloud
Camunda appoints Chris White as Chief Revenue Officer to drive sales and partner growth as demand for agentic AI orchestration accelerates.
AI sprawl to create waste as firms chase tools, not trust
Thu, 15th Jan 2026
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digital transformation
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it automation
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rpa
Uncoordinated AI rollouts risk creating costly “AI sprawl” and waste by 2026, with Nintex warning trust and governance are lagging.
Finance chiefs brace for AI hyperautomation by 2026
Thu, 8th Jan 2026
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data analytics
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digital transformation
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it automation
Finance chiefs are set to move from AI pilots to strict ROI-driven hyperautomation and predictive fraud prevention by 2026, Gogar says.
Hyland named IDC leader for intelligent document AI
Wed, 17th Dec 2025
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hybrid cloud
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digital transformation
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ecm
Hyland has been ranked a Leader in IDC's 2025-2026 MarketScape for intelligent document processing, citing its agentic automation strategy.
2026 tipped as turning point for enterprise agentic AI
Wed, 17th Dec 2025
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digital transformation
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cx
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martech
Tech leaders say 2026 will be the year agentic AI moves from pilots to mainstream, as enterprises demand measurable business impact.
AI halves banks' cloud migration downtime & cuts losses
Mon, 24th Nov 2025
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data analytics
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digital transformation
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cloud security
AI-led cloud migration cuts banking downtime by 45%, boosts transaction reliability and halves migration timelines, easing regulatory concerns.
Vertiv acquires Waylay to boost AI & analytics for data centres
Thu, 28th Aug 2025
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datacentre infrastructure
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data analytics
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digital transformation
Vertiv has acquired Belgian software firm Waylay to enhance AI-driven monitoring and analytics for power and cooling in global data centres.
SentinelOne partners with AWS to enhance AI-powered cloud security
Wed, 18th Jun 2025
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hyperscale
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cloud security
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advanced persistent threat protection
SentinelOne has partnered with Amazon Web Services to enhance cloud security by integrating AI-powered threat detection with AWS Security Hub's new features.
SentinelOne launches Singularity AI SIEM for AWS Marketplace
Wed, 18th Jun 2025
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semiconductors
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siem
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cloud security
SentinelOne has launched its Singularity AI SIEM on AWS Marketplace, enabling customers to boost threat detection and response with AI-powered security tools.
Swimlane secures USD $45m funding to drive AI automation growth
Thu, 12th Jun 2025
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ai
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cybersecurity
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agentic ai
Swimlane secures USD $45m to boost AI automation, aiming for profitability in Q3 2025 with rapid growth and advanced agentic AI security solutions.
UiPath & HCLTech partner to advance agentic automation globally
Mon, 9th Jun 2025
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martech
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supply chain
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cdp
UiPath has teamed up with HCLTech to deliver AI-driven agentic automation solutions, boosting efficiency and agility for enterprises worldwide.
HCLTech & UiPath partner to deliver agentic automation at scale
Wed, 4th Jun 2025
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digital transformation
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hcm
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supply chain
HCLTech and UiPath have partnered to deliver scalable agentic automation, combining AI and automation to boost business agility and efficiency globally.
Autonom8 & SUD Life boost onboarding with hyperautomation
Fri, 24th Jan 2025
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genai
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ai
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automation
Autonom8 has teamed up with SUD Life Insurance to supercharge agent onboarding through hyperautomation, enhancing efficiency and compliance in the process.
Swimlane unveils Hero, an AI companion for security ops
Wed, 15th Jan 2025
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security operations
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data privacy
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cybersecurity
Swimlane has unveiled Hero, an agentic AI security companion that enhances operational efficiency, promising a 20% productivity boost for security teams.
Laserfiche clinches ninth WealthManagement.com Industry Award
Thu, 19th Sep 2024
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crm
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document management
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digital transformation
Laserfiche has clinched its ninth WealthManagement.com Industry Award for its generative AI document summarisation tool, boosting efficiency in wealth management.
Gartner study: 30% of enterprises to automate network by 2026
Thu, 19th Sep 2024
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it automation
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rpa
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apm
A Gartner report forecasts that 30% of enterprises will automate more than half of their network activities by 2026, leveraging AI and intelligent automation.
Hitachi Vantara unveils new generation of EverFlex IaaS portfolio
Wed, 18th Sep 2024
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saas
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storage
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private cloud
Hitachi Vantara unveils the latest Hitachi EverFlex IaaS portfolio, promising enhanced IT operations with advanced automation and adaptable service options.