KPIs stories
Unfamiliar numbers are fuelling a trust gap in Indian business calls, despite most consumers still preferring voice for urgent matters.
Without post-launch tracking, councils risk missing savings, faster processing and stronger service delivery from digital upgrades.
Businesses are now weighing whether AI can cut workloads and risks in core operations, rather than just speed up pilots and paperwork.
Large employers could gain a clearer view of incidents and ESG risks as EcoOnline's new software replaces fragmented regional reporting systems.
Small firms can now gauge whether weak margins, slow payments or rising costs are sector-wide or company-specific using Xero's new peer data tool.
Accountancy firms can now send clients password-protected browser reports with drill-down views, reducing reliance on static PDFs and logins.
Legacy systems and skills shortages are slowing AI rollouts at large German companies, with only 19% putting it into core processes.
Routine analytics work is being shifted from data scientists as Anthropic says Claude now handles most queries with about 95% accuracy overall.
Strategic deployment, rather than bigger budgets, is emerging as the key way finance chiefs can turn AI into revenue and margin gains.
Compliance managers could cut alert review times by up to half as financial firms face surging false positives and heavier regulatory scrutiny.
Asia-based Xero users can now compare revenue growth, margins and cash metrics with local peers to spot problems earlier.
Legal teams will be able to benchmark AI uptake and governance as Harvey opens early access to a tool built to replace spreadsheets and manual reporting.
Most brands are posting widely on social media but failing to turn activity into engagement, according to Sprinklr's new index.
Most executives still rely on artificial intelligence to draft emails and summarise documents, despite rising confidence and training uptake.
Clients are increasingly demanding proof that cloud and AI spending is lifting productivity, revenue or cost control, not just adding systems.
Retailers risk missing out on Gen Z's rising spend unless they fix legacy systems and align stock, finance and service to changing habits.
By 2030, AI-enabled finance teams could speed up scenario planning, sharpen risk calls and change how enterprises make decisions.
Only 7% of finance teams report high AI impact, even as most have already deployed or plan to deploy the technology, Gartner says.
Poor communication on AI rules is fuelling shadow use in Australian firms, as nearly half of executives still see it as an IT issue.
Data exposure risk has risen after Ontario's auditor found thousands of public servants were using unsecured AI sites on work devices.
