Natural language processing (NLP) stories - Page 3
Genspark expands AI call agent globally with Twilio
Tue, 3rd Feb 2026
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cx
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martech
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risk & compliance
Genspark rolls out its AI call agent to over 40 countries using Twilio voice tech, handling bookings, support and multilingual calls at scale.
AI to transform qualitative research into measurable data
Mon, 2nd Feb 2026
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data analytics
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cx
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martech
Mercury Analytics says AI will turn open-ended feedback into measurable insight by 2026, reshaping how organisations use qualitative data.
Luminance unveils AI platform to tackle 'enterprise amnesia'
Thu, 29th Jan 2026
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digital transformation
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risk & compliance
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erp
Luminance launches AI platform to capture contract memory and combat 'enterprise amnesia', promising 90% faster negotiations.
Snowflake unveils AI Data Cloud 'Energy Solutions'
Wed, 28th Jan 2026
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data analytics
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digital transformation
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cx
Snowflake launches Energy Solutions for its AI Data Cloud, unifying energy sector data to modernise grid planning and asset management.
CommBox unveils Era AI Voice to transform call centres
Wed, 28th Jan 2026
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uc
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digital transformation
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cx
CommBox launches Era AI Voice, promising to automate most routine call centre conversations while keeping tight enterprise controls.
Lighthouse unveils LighthouseIQ AI platform for law
Fri, 23rd Jan 2026
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data analytics
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risk & compliance
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erp
Lighthouse launches LighthouseIQ, an AI legal platform promising faster eDiscovery, case analysis and regulator-ready document review.
Adobe adds AI tools to Acrobat for slides & podcasts
Thu, 22nd Jan 2026
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data analytics
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digital transformation
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martech
Adobe folds new generative AI into Acrobat Studio, auto-making slide decks, chat-edited PDFs and podcast-style summaries from documents.
ServiceNow deepens OpenAI deal to power voice, agents
Thu, 22nd Jan 2026
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saas
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digital transformation
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it automation
ServiceNow expands its OpenAI partnership to embed GPT-5.2 voice agents and automation more deeply into enterprise workflows and IT systems.
BMC adds AI copilots, events & guidance to Control-M
Wed, 21st Jan 2026
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devops
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hybrid cloud
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digital transformation
BMC injects generative AI into Control-M and AMI, adding NLP workflow design, event-driven orchestration and embedded mainframe guidance.
ServiceNow deepens OpenAI pact to power voice-first AI
Wed, 21st Jan 2026
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digital transformation
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it automation
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rpa
ServiceNow expands its OpenAI partnership to make frontier models and voice-first AI core to enterprise workflows and automation at scale.
Talkdesk unveils new AI tools for retail & consumer goods
Mon, 12th Jan 2026
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uc
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digital transformation
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cx
Talkdesk unveils Commerce Orchestration and Consumer Goods Experience Cloud to coordinate AI-driven retail journeys end to end.
Forter unveils AI copilot to tackle surging fraud risk
Fri, 9th Jan 2026
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data analytics
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digital transformation
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fintech
Forter launches Prism AI copilot and fresh benchmarks as agentic activity soars 2,107% and automated fraud attempts jump 202%.
Boardrooms demand tougher AI returns & stronger data
Tue, 23rd Dec 2025
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data analytics
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digital transformation
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it automation
Boards are set to demand tougher ROI and stricter data foundations from AI projects in 2026, as natural language tools reshape data work.
ServiceNow buys Moveworks to build AI 'front door'
Wed, 17th Dec 2025
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digital transformation
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hcm
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cartech
ServiceNow buys AI assistant specialist Moveworks to create a single conversational 'front door' into automated workflows across the enterprise.
Blue Cloud wins ₹110.08 crores AI data deal
Tue, 16th Dec 2025
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robots
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devops
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apm
Blue Cloud clinches ₹110.08 crores AI data annotation contract from US-based Stratos Forge after high-accuracy pilot success.
Shippo unveils AI shipping platform for agentic commerce
Thu, 11th Dec 2025
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cx
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martech
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rpa
Shippo has launched MCP, an AI-powered platform that lets commerce-focused agents turn natural language shipping requests into live actions.
eflow Global launches AI eComms modules with transparent fees
Fri, 5th Dec 2025
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fintech
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ai
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ml
eflow Global launches AI-powered eComms modules with transparent fees from USD $0.20 per GB, cutting compliance costs for financial firms handling digital records.
Abnormal AI named a leader again in 2025 Gartner email security
Fri, 5th Dec 2025
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cloud security
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phishing
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advanced persistent threat protection
Abnormal AI retains its position as a Leader in Gartner's 2025 Magic Quadrant for Email Security, praised for its AI-driven threat detection and vision.
AI reshapes skills in tech, finance & healthcare by 2026
Fri, 5th Dec 2025
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fintech
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application security
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devsecops
By 2026, AI will transform skills across tech, finance, and healthcare, requiring new expertise in data quality, trust, and ethical governance, says OpenText.
Snowflake & Anthropic partner for USD $200m Claude AI deal
Thu, 4th Dec 2025
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data analytics
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martech
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cdp
Snowflake and Anthropic partner in a USD $200m deal to embed Claude AI agents in enterprise data platforms, enhancing secure, multi-step data analysis.