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New Zealand (NZ) Stories - Page 11

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New Zealand (NZ) stories

Westpac NZ launches Microsoft AI contact centre platform
Network Infrastructure

Westpac NZ launches Microsoft AI contact centre platform

The bank says the AI system will cut call handling times and wait times by surfacing customer details instantly for staff.

By Joseph Gabriel Lagonsin • 4 min read • Last month
AI bots overwhelm identity controls in Australia & NZ
Data Protection

AI bots overwhelm identity controls in Australia & NZ

AI agents and service accounts are exposing Australian and New Zealand firms to regulatory, financial and reputational risk as controls lag.

By Sofiah Nichole Salivio • 8 min read • Last month
Game review: Marathon (PS5)
Gaming

Game review: Marathon (PS5)

Console players face extra costs and a thin launch offering, even though Marathon’s gunplay and movement feel polished.

By Damian Seeto • 5 min read • Last month
Xero & Anthropic fuel AI battle in finance software
Software-as-a-Service

Xero & Anthropic fuel AI battle in finance software

The partnership signals a split in finance software as firms weigh tighter control inside one platform against AI agents that span several systems.

By Karen Joy Bacudo • 4 min read • Last month
Zoom appoints Frank Skiffington to lead ANZ growth
Software-as-a-Service

Zoom appoints Frank Skiffington to lead ANZ growth

The hire puts a veteran sales executive in charge as Zoom seeks deeper partner ties and wider customer uptake across Australia and New Zealand.

By Mark Tarre • 4 min read • Last month
Blackpepper deploys Fastly WAF to protect eCommerce
Firewalls

Blackpepper deploys Fastly WAF to protect eCommerce

Checkout attacks and traffic spikes are being absorbed automatically, helping Blackpepper keep retail sites online and revenue flowing.

By Mark Tarre • 4 min read • Last month
Kiwis turn to travel agents amid Middle East disruption
Risk & Compliance

Kiwis turn to travel agents amid Middle East disruption

Uncertainty over Middle East routes is pushing more New Zealanders to travel agents, with 82% now avoiding the region, TAANZ says.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Google expands healthcare ad certification to India & New Zealand
Data Protection

Google expands healthcare ad certification to India & New Zealand

Healthcare advertisers in India and New Zealand will face tighter checks before using Google Ads, as LegitScript widens its certification scheme.

By Catherine Knowles • 3 min read • Last month
Game preview: Saros (Playstation 5)
Gaming

Game preview: Saros (Playstation 5)

Players can expect punishing roguelike combat and permanent progression when Housemarque's PS5 exclusive arrives on 30 April.

By Damian Seeto • 4 min read • Last month
Thryv urges small businesses to boost AI search visibility
Digital Transformation

Thryv urges small businesses to boost AI search visibility

Better online listings and reviews could help small businesses appear in AI recommendations as customers increasingly use chatbots to find local providers.

By Shannon Williams • 5 min read • Last month

Stories from Other Regions

New Zealand (NZ) stories

Datacom finds New Zealand firms lack cyber recovery plans
Data Protection

Datacom finds New Zealand firms lack cyber recovery plans

Only 30% of New Zealand organisations have a cyber recovery plan, leaving customers and operations exposed if attacks cause prolonged outages.

By Sean Mitchell • 4 min read • Last month
SharkNinja retail media drive lifts sales at Noel Leeming
Digital Signage

SharkNinja retail media drive lifts sales at Noel Leeming

Retail media helped SharkNinja lift unit sales by 12 per cent at Noel Leeming, with Facebook ad spend returning more than USD $15 per dollar.

By Mark Tarre • 3 min read • Last month
Fanta & Xbox launch limited-edition drinks in New Zealand
Gaming

Fanta & Xbox launch limited-edition drinks in New Zealand

A nationwide promotion is putting game characters on supermarket shelves, as buyers in New Zealand can win Xbox prizes from special Fanta packs.

By Sofiah Nichole Salivio • 3 min read • Last month
Feijoa named INFINZ innovation finalist for KiwiSaver app
Data Protection

Feijoa named INFINZ innovation finalist for KiwiSaver app

Round-ups of coffee and grocery buys could lift KiwiSaver balances by nearly USD $1,000 a year without changing budgets.

By Karen Joy Bacudo • 4 min read • Last month
New Zealanders fear online fraud & AI-driven scams
Surveillance

New Zealanders fear online fraud & AI-driven scams

Almost nine in 10 New Zealanders worry about online identity theft as Experian says fraud losses and AI scams are climbing.

By Catherine Knowles • 3 min read • Last month
One NZ readies satellite texts as Cyclone Vaianu nears
Unified Communications

One NZ readies satellite texts as Cyclone Vaianu nears

Customers in storm-hit areas could still text if mobile coverage fails, as One NZ prepares satellite backup ahead of Cyclone Vaianu.

By Catherine Knowles • 3 min read • Last month
TEKEVER & EPE join forces on NZ autonomous systems
Robotics

TEKEVER & EPE join forces on NZ autonomous systems

New Zealand defence and security buyers could get faster access to uncrewed aircraft and intelligence tools through the new partnership.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Scentian Bio raises GBP £5.5 million for food sensor
Agricultural Technology

Scentian Bio raises GBP £5.5 million for food sensor

The new funding will help Scentian Bio start shipping its handheld food quality sensor within months and set up manufacturing in Auckland.

By Kaleah Salmon • 3 min read • Last month