Productivity stories - Page 24

A new Zendesk report predicts AI will transform Australian customer experience by 2027, with 92% of CX leaders believing traditional methods will become obsolete.

Zyxel Networks' Nebula cloud solution addresses the challenges of AI integration in manufacturing, offering centralised management and AI-powered monitoring to boost efficiency.

monday.com has unveiled its new Portfolio management solution for enterprises, offering a seamless, user-friendly interface to enhance project oversight and streamline workflows.

Australian organisations must embrace automation to enhance competitiveness, as many are trailing behind in innovation amid economic challenges.

As mid-size businesses gear up for digital transformation, prioritising the finance function may offer the most strategic opportunities for immediate gains.

Ipsos finds 75% of the public worried about AI and data privacy. Experts, including Trint, counter misconceptions, highlighting AI’s productivity benefits.

Salesforce's latest report reveals rising challenges for sales teams, with 66% of professionals in Singapore finding it harder to meet customer expectations.

The Australian Constructors Association's new paper highlights productivity stagnation in construction, advocating for better data utilisation, ahead of the FF24 forum.

As AI tools increasingly permeate contact centres, their role in enhancing agent performance and customer service is proving pivotal rather than replacing humans.

A PMI report reveals early adopters of Generative AI in project management are seeing major gains in productivity and problem-solving, outpacing peers.

Australian businesses are poised to increase AI investment by 67% this year, making it the second highest market globally for AI capabilities.

Modern CFOs now collaborate closely with HR and IT teams, driving strategy and organisational growth while facing economic pressures and talent challenges.

The integration of AI with ERP systems is set to revolutionise the Australian manufacturing sector, enhancing efficiency and potentially boosting productivity by 40%.

Advantech's ROCK-301 embedded computer, spotlighted at Taiwan Expo India 2024, showcases IoT innovation and robust industrial performance, cementing the firm's industry leadership.

CallTower collaborates with Tollring to enhance Microsoft Teams with Analytics 365, promising improved call data insights, team performance, and customer engagement.

At least 30% of generative AI (GenAI) projects will be abandoned after proof of concept by the end of 2025, due to poor data quality, inadequate risk controls.

Leon Paul, a leading British fencing gear maker, revolutionised its warehouse operations with Forterro’s Orderwise ERP, slashing annual wastage by GBP £150,000.

Pulsant has revamped its Croydon data centre, the first in a series of nationwide refurbishments, enhancing client experience and on-site efficiency.

Bigbasket launches BB Matrix, a SaaS-based supply chain platform aimed at providing end-to-end visibility and real-time updates, amidst a surge in global SCM software demand.

New research from International Workplace Group shows 91% of CEOs now use hybrid work models, boosting productivity, retention, and employee engagement.