Productivity stories - Page 45

Zendesk enhances its customer experience (CX) solutions by acquiring AI firm Klaus, aiming to optimise agent performance and increase customer interaction quality.

Calabrio acquires AI and virtual agent performance solutions firm, Wysdom, aimed at optimising their customer service with enhanced AI and machine learning.

Viavi Solutions introduces new upgrades to its Observer Platform, improving network availability, productivity and compliance with fresh features like End-User Experience (EUE) scoring and Azure traffic visibility, in light of a study illustrating cloud-based enterprise application satisfaction is less than 1%.

Acer bolsters Swift laptop range with three new Intel Core Ultra-powered models, underscored with cutting-edge AI acceleration capabilities.

2024 to usher in transformative data storage advancements pivotal for AI, with hard drive technology leaps delivering greater capacity and sustainability, fuelling a greener digital future.

Valiant TMS improves automation processes efficiency, using Realtime Robotics' Optimisation-as-a-Service solution, reducing robot cycle time by 17% and programming time by half.

AI-capable PCs predicted to become standard within five to seven years, potentially revitalising the industry and drastically transforming user experience, according to a Canalys report.

Australian tech firm Re-time Pty Ltd unveils retimer 3, a pioneering product designed to redefine sleep wellness with smart mobile app integration and next-gen wearable technology.

The global marketing analytics market is bolstered by increased adoption across sectors such as retail and manufacturing for improved AI and ML processes.

RELEX Solutions bolsters its supply chain optimisation capabilities by acquiring Optimity, offering a unified platform for production and distribution planning.

Tiny Happy HR utilises sophisticated data analytics to advance the future of work, fostering an optimised, inclusive, and fulfilling workplace environment.

Palo Alto Networks bolsters security for managed and unmanaged appliances with the acquisition of enterprise browser innovator, Talon Cyber Security.

The Microsoft Dynamics market is expected to triple in value due to rising demand for its productivity-boosting software solutions.

Palo Alto Networks acquires Talon Cyber Security, a move that highlights the firm's growth in the cybersecurity sector and the introduction of Talon's enterprise browser technology.

38% of youth identify as neurodivergent, suggesting a need for a shift in current generic training approaches within the workplace.

AI and GenAI technologies set to trigger tech revolution in Asia and the Pacific by 2025, says FutureScape report.

ServiceNow is set to acquire task mining firm UltimateSuite to bolster its AI capabilities and enhance process mining. .

Unprecedented surge in global ransomware attacks in 2023 outstrips yearly prediction, according to NCC Group report.

Revenue Grid increases sales efficiency with AI-driven enhancements in its Winter 23 release, including improved data capture and streamlined workflows.

Ricoh has been recognised as the Asia Pacific SMB Managed Service Partner of the Year by Cisco for its innovative and reliable services.