Productivity stories - Page 8

Sinch launches Voice Relay, linking text-based AI agents to live calls to streamline customer support on its expanded global voice network.

Service Leadership's 2026 IT pay report links eased wage inflation and new 'Digital Worker' automation metrics to profitability for providers.

AI tools leave office workers no faster overall, as time spent double-checking documents cancels out most of the promised productivity gains.

monday.com now lets AI agents sign up and work as full platform users, with direct workspace access, shared governance and unified pricing.

Luminance opens its Autonomous Negotiation AI to non-lawyers, adding detailed reasoning and history for fully automated contract decisions.

Entrepreneurs increasingly see AI as a tool for efficiency and cost-cutting, not a springboard to new markets or sustainability goals.

Zendesk to buy AI agent platform Forethought in its biggest deal in nearly 20 years, betting on self-improving automation in customer service.

Cainiao to launch AI robotic warehouses across Asia, Europe and the US from 2026, targeting faster cross-border eCommerce deliveries.

Datarails launches FinanceOS, a unified data layer and MCP link to AI tools, promising governed, real-time finance workflows at scale.

Gallagher will debut its AccessNow cloud platform at ISC West 2026, pitching an integrated vision for future access control design.

Blue Yonder expands agentic AI and mobile apps across supply chains, embedding role-based agents from planning to customer service.

Asia Pacific's rapid AI adoption is running ahead of culture and trust, with leaders warning a “Human Advantage” gap could decide who wins.

SMBs are bullish on AI but a new ECI report finds poor data, scarce skills and unclear use cases are stalling real-world results.

Socotra launches embedded AI assistant in its Operations Workbench, promising faster, auditable underwriting across products and regions.

Fleetio launches open beta of AI Service Advisor to streamline repair approvals, cutting workshop time for fleet assets by up to 16%.

Zapier's study of 10,000 workflows shows AI is shifting from one-off tools to core lead-management infrastructure for sales teams.

AI is speeding up shorter workdays but piling on more tasks, with rising collaboration, multitasking and weekend work, a study finds.

DataBahn deepens Microsoft Sentinel integration, promising faster SIEM roll-outs, AI-driven telemetry routing and up to 60% cost savings.

Worley Consulting partners with Bloomfire to embed AI-powered knowledge governance and search into asset-intensive energy and resources projects.

Manulife taps Akka's runtime to harden and scale its beta enterprise agentic AI platform for regulated, business-critical workloads.