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Professional services Stories - Page 18

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Professional services stories

MaxContact Australia rebrands as Kaizn in CX advisory pivot
Customer Relationship Management

MaxContact Australia rebrands as Kaizn in CX advisory pivot

MaxContact Australia has rebranded as Kaizn, shifting focus to independent CX and contact centre advisory across Australia and New Zealand.

By Shannon Williams • 4 min read • Fri, 20th Feb 2026
Evergreen accelerates MSP deals with UK B Corp buy
Digital Transformation

Evergreen accelerates MSP deals with UK B Corp buy

Evergreen seals 47 deals in 2025 and snaps up its first UK B Corp MSP, Optimising IT, to deepen global managed services expansion.

By Catherine Knowles • 3 min read • Fri, 20th Feb 2026
KnowBe4 appoints Kelly Morgan as Chief Customer Officer
Cloud Security

KnowBe4 appoints Kelly Morgan as Chief Customer Officer

KnowBe4 appoints former DocuSign executive Kelly Morgan as chief customer officer to steer global client strategy amid rising AI security risks.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 20th Feb 2026
Proofpoint revamps global channel with new Partner Network
Digital Transformation

Proofpoint revamps global channel with new Partner Network

Proofpoint overhauls its channel with a new Partner Network, adding richer incentives, deal protection and AI-focused services for partners.

By Mark Tarre • 4 min read • Thu, 19th Feb 2026
Audit firms embed AI while tightening validation controls
Digital Transformation

Audit firms embed AI while tightening validation controls

Audit firms embed AI in core workflows as new research shows rising adoption is matched by stricter validation, governance and training controls.

By Karen Joy Bacudo • 4 min read • Thu, 19th Feb 2026
monday.com boosts AI-first partner drive with new perks
Software-as-a-Service

monday.com boosts AI-first partner drive with new perks

monday.com expands its global partner drive with AI incentives, new reseller paths and an upgraded platform to boost channel-led growth.

By Shannon Williams • 4 min read • Wed, 18th Feb 2026
Data-only extortion surges as remote access abused
Data Protection

Data-only extortion surges as remote access abused

Data-only extortion soars 11-fold as attackers 'log in instead of break in', abusing remote access tools for faster, stealthier raids.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 18th Feb 2026
LJMU launches AI academy to boost staff skills, save time
EduTech

LJMU launches AI academy to boost staff skills, save time

Liverpool John Moores University launches AI Academy with Multiverse to upskill 134 staff and free hours weekly for teaching and research.

By Sofiah Nichole Salivio • 3 min read • Tue, 17th Feb 2026
Cognizant deepens Google Cloud pact for agentic AI
Digital Transformation

Cognizant deepens Google Cloud pact for agentic AI

Cognizant is expanding its Google Cloud partnership to accelerate enterprise deployment of agentic AI using Gemini Enterprise at scale.

By Catherine Knowles • 3 min read • Tue, 17th Feb 2026

Stories from Other Regions

Professional services stories

Palantir and Rackspace team up on governed AI cloud
Data Protection

Palantir and Rackspace team up on governed AI cloud

Palantir and Rackspace are partnering to deliver governed AI cloud services, targeting regulated sectors needing strict data sovereignty.

By Kaleah Salmon • 4 min read • Fri, 20th Feb 2026
Enero lifts first-half profit as BMF & Orchard shine
Artificial Intelligence

Enero lifts first-half profit as BMF & Orchard shine

Enero lifts first-half profit 119% as BMF and Orchard drive double-digit margins and revenue growth across its marketing agency portfolio.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 19th Feb 2026
TitanX buys FrontSpin to boost AI-powered cold calling
Software-as-a-Service

TitanX buys FrontSpin to boost AI-powered cold calling

TitanX snaps up FrontSpin in an eight-figure deal, fusing AI phone-intent data with power dialling to lift cold call connect rates.

By Mark Tarre • 3 min read • Thu, 19th Feb 2026
Wagepoint adds timesheets & mobile app for payroll
Digital Transformation

Wagepoint adds timesheets & mobile app for payroll

Wagepoint rolls out built-in timesheets and a new mobile app, aiming to simplify payroll and time tracking for small Canadian businesses.

By Sofiah Nichole Salivio • 3 min read • Thu, 19th Feb 2026
Westcon-Comstor, UiPath expand Europe automation pact
Hybrid Cloud

Westcon-Comstor, UiPath expand Europe automation pact

Westcon-Comstor and UiPath broaden their automation pact, naming Westcon-Comstor strategic distributor for partners across Europe.

By Catherine Knowles • 4 min read • Wed, 18th Feb 2026
Red Helix names Simon Michie to lead Risk Crew unit
Data Protection

Red Helix names Simon Michie to lead Risk Crew unit

Red Helix has appointed veteran technologist Simon Michie to lead its Risk Crew cyber governance and assurance unit amid rising scrutiny.

By Sofiah Nichole Salivio • 3 min read • Tue, 17th Feb 2026
Estate agents file fewer suspicious activity reports as lawyers file more
Digital Transformation

Estate agents file fewer suspicious activity reports as lawyers file more

Estate agents report fewer suspicious property deals as lawyers' alerts surge, widening the anti-money laundering gap between the sectors.

By Catherine Knowles • 4 min read • Tue, 17th Feb 2026
Turning shelfware into software value
Firewalls

Turning shelfware into software value

Australian firms will spend nearly AUD $6.2 billion on cybersecurity in 2025, but partners must tackle shelfware to unlock real value.

By Tim Fulton • 4 min read • Tue, 17th Feb 2026
Intuit debuts AI-native Accountant Suite in Australia
Data Analytics

Intuit debuts AI-native Accountant Suite in Australia

Intuit launches its AI-native Accountant Suite in Australia, promising to ease capacity strain and turn automation into a growth driver.

By Mark Tarre • 4 min read • Mon, 16th Feb 2026