Retail stories - Page 5
AI notebook prices drop as retailers face tough trade-offs
Fri, 9th Jan 2026
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semiconductors
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digital transformation
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supply chain
AI notebook prices across Europe have slumped by a third, pushing the tech into the mainstream as retailers juggle volume against margins.
Forter unveils AI copilot to tackle surging fraud risk
Fri, 9th Jan 2026
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data analytics
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digital transformation
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fintech
Forter launches Prism AI copilot and fresh benchmarks as agentic activity soars 2,107% and automated fraud attempts jump 202%.
Snowflake brings Google Gemini 3 AI models to Cortex
Thu, 8th Jan 2026
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manufacturing
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data analytics
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digital transformation
Snowflake will run Google's Gemini 3 AI models natively in Cortex, keeping enterprise data in-platform while deepening Google Cloud ties.
Black Friday fuels record December spike in returns
Wed, 7th Jan 2026
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martech
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supply chain
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omnichannel
Black Friday splurge triggers record December returns surge as ReBound warns rapid send-backs are straining retailers' peak operations.
xtype sees surge in demand for ServiceNow governance
Wed, 7th Jan 2026
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data protection
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devops
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digital transformation
xtype sees demand surge as global firms race to tighten ServiceNow governance and prepare AI-driven change across sprawling estates.
SafePay ransomware zeroes in on smaller firms
Wed, 7th Jan 2026
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data protection
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ransomware
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advanced persistent threat protection
SafePay ransomware is quietly crippling small firms, with leaked data showing over 90% of victims are SMBs and many attacks never disclosed.
1Kosmos & Reality Defender unite to combat deepfakes
Wed, 7th Jan 2026
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data protection
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surveillance
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biometrics
1Kosmos and Reality Defender have teamed up to embed real-time deepfake detection into remote identity checks amid a surge in AI fraud.
SLK named Major Contender for AI app transformation
Mon, 29th Dec 2025
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devops
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manufacturing
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digital transformation
SLK named Major Contender in Everest Group 2025 AI app transformation ranking as enterprises rush to modernise legacy tech for AI at scale.
AI governance & resilience top boardroom agendas for 2026
Tue, 23rd Dec 2025
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data protection
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manufacturing
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digital transformation
Boards enter 2026 pushing AI from experiments to governed, resilient systems as volatile economies demand proof of value and stability.
Tech Mahindra, Google Cloud push agentic AI in Gemini
Fri, 19th Dec 2025
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manufacturing
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digital transformation
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it automation
Tech Mahindra and Google Cloud will scale Gemini 2.5-based agentic AI to move enterprises from pilots to production-grade, governed workflows.
Visa & Akamai partner to secure rising AI shopping
Fri, 19th Dec 2025
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data protection
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digital transformation
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biometrics
Visa teams with Akamai on new protocol to verify AI shopping agents, tackling a 300% surge in bot traffic and rising eCommerce fraud risks.
Study finds value for money trumps price in eCommerce
Thu, 18th Dec 2025
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data analytics
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cx
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martech
Value for money, not low prices or rapid delivery, is the strongest driver of eCommerce satisfaction, Judge.me's study of reviews finds.
Black Friday returns surge threatens brands' profits
Wed, 17th Dec 2025
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uc
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cx
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martech
Record Black Friday online sales risk hollowing out profits as soaring returns, refunds and BNPL queries squeeze retailers' margins.
Retailers hit by 'Christmas Returns Hangover' surge
Wed, 17th Dec 2025
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uc
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data analytics
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cx
Retailers brace for a “Christmas Returns Hangover” as eDesk reports a 45% spike in return requests from 26 December, denting profits.
AI reshapes supply chains as disruption becomes the norm
Fri, 12th Dec 2025
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ransomware
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data analytics
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digital transformation
AI takes centre stage in logistics as Infios predicts 2026 supply chains built for constant disruption, resilience and human‑machine teamwork.
Twilio predicts stricter AI customer service rules by 2026
Fri, 12th Dec 2025
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digital transformation
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biometrics
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cx
Twilio predicts Asia Pacific customer service will face strict AI transparency rules and mandatory bot disclosures by 2026.
UiPath & Talkdesk unite agentic AI for healthcare CX
Thu, 11th Dec 2025
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uc
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digital transformation
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cx
UiPath and Talkdesk are teaming up to fuse agentic AI, streamlining document-heavy healthcare contact centre workflows and cutting errors.
Apollo3D unveils guided virtual tours with analytics
Wed, 10th Dec 2025
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edutech
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data analytics
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digital transformation
Yorkshire's Apollo3D launches Infinity Virtual Tours, turning Matterport scans into guided, data-rich journeys for retail, venues and estates teams.
Infobip sees Black Friday rich messaging volumes surge
Tue, 9th Dec 2025
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uc
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cx
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martech
Infobip logs 12.2 billion Cyber Week interactions as retailers drive a 277% Black Friday surge in rich messaging such as RCS and WhatsApp.
How AI, social commerce & experience will reshape retail in 2026
Fri, 5th Dec 2025
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cx
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martech
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ai
By 2026, AI, social commerce and immersive physical retail experiences will transform how consumers interact with brands both online and in stores.