Salesforce stories - Page 2
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Techcombank unveils AI-driven innovations to enhance customer experience
Wed, 3rd Jul 2024
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digital transformation
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hyperscale
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public cloud
Techcombank has unveiled AI-driven innovations aiming to elevate customer experience and position itself as a leader in Vietnam's banking sector.
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Claroty appoints Jason Pearce as Field CTO for APJ
Tue, 2nd Jul 2024
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digital transformation
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martech
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iot
Claroty appoints Jason Pearce as Field CTO for Asia Pacific and Japan, marking significant regional growth and a commitment to securing critical infrastructure.
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SaaS security breaches escalate, fuelling urgent defences push
Tue, 2nd Jul 2024
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martech
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storage
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advanced persistent threat protection
Cloud SaaS applications face increasing cyber-attacks, with breaches quadrupling in a year due to identity factors, highlighting urgent security needs.
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Microcare Systems boosts cash flow with Zumzum Financials
Thu, 27th Jun 2024
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endpoint protection
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digital transformation
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martech
Microcare Systems has slashed costs and streamlined operations by adopting Zumzum Financials via Salesforce, boosting invoicing efficiency and cash flow significantly.
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Chargebee appoints new leaders as market reaches USD $1.5 trillion
Wed, 26th Jun 2024
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martech
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cdp
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subscriptions
Chargebee has named Brian Clark as President of Go-to-Market and Andrew Sherwood as SVP of Global Sales, aiming to capitalise on the booming USD $1.5 trillion subscription economy.
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CrowdStrike joins S&P 500 with record USD $3 billion ARR
Tue, 25th Jun 2024
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hyperscale
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public cloud
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martech
CrowdStrike, now part of the S&P 500 Index, hits a record USD $3.65 billion ARR, solidifying its role as an AI-driven cybersecurity leader.
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Intercom selects Fivetran to modernise data stack for growth
Fri, 21st Jun 2024
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martech
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cdp
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engineering
Intercom partners with Fivetran to upgrade its data infrastructure, resolving prior issues with data loss and quality, aiming to enhance decision-making.
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Canva launches Connect APIs to boost developer integrations
Wed, 19th Jun 2024
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martech
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cdp
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productivity
Canva launches Connect APIs to boost developer integrations, marking a year of their expanding Developers Program. New APIs aim to streamline workflows and enhance productivity.
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AI investment surges among European startups despite challenges
Fri, 14th Jun 2024
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data analytics
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hyperscale
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public cloud
Report reveals 68% of European tech startups are leveraging AI, with investments in emerging technologies like ML and 5G shaping the future landscape.
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Databricks launches LakeFlow to streamline data engineering
Fri, 14th Jun 2024
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data analytics
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martech
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rpa
Databricks launches LakeFlow to streamline data engineering with scalable connectors, real-time processing, and automated data pipelines, aiming to democratise data and AI.
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Databricks open sources Unity Catalog, unifying data & AI governance
Fri, 14th Jun 2024
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hyperscale
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public cloud
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martech
Databricks open sources Unity Catalog, enhancing data and AI governance across multiple clouds and platforms, with support from AWS, Google Cloud, Microsoft, and more.
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More than half of Australian workers distrust AI data
Thu, 13th Jun 2024
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it training
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martech
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cdp
New Salesforce research reveals that 52% of Australian office workers struggle with AI, reflecting widespread data mistrust and a need for human oversight.
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Salesforce & BCG report reveals NZ's USD$5.1bn AI potential
Wed, 12th Jun 2024
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data protection
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martech
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cdp
Salesforce and BCG report that integrating GenAI into New Zealand's government services could unlock USD$5.1 billion by 2030, but trust remains a major hurdle.
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Salesforce report highlights AI adoption & data challenges in Singapore
Tue, 11th Jun 2024
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martech
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cdp
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account-based marketing
Salesforce's new State of Marketing report reveals that 78% of Singaporean marketers have adopted AI, yet only 21% are satisfied with data unification.
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Five9 & Salesforce collaborate on AI solutions for contact centres
Tue, 11th Jun 2024
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uc
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cx
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martech
Five9 and Salesforce have launched a new AI-enhanced integration aimed at revolutionising contact centres. The upgrade promises to boost agent efficiency and customer satisfaction.
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Slack launches new task management tool named lists for users
Tue, 11th Jun 2024
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devops
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martech
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apm
Slack has unveiled lists, a new project and task management tool for its paid customers, aimed at centralising and streamlining team workflows.
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Salesforce Misses Analysts’ Revenue Forecasts for Q1 Fiscal 2025
Sat, 8th Jun 2024
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crm
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martech
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cdp
Salesforce posted an 11% rise in Q1 FY25 revenue to USD $9.13 billion but missed analysts’ forecasts. Strong cash flow and margins highlight financial gains.
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Salesforce report reveals AI-driven shift in customer service
Wed, 5th Jun 2024
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cdp
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martech
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ai
Salesforce’s latest report reveals 80% of Singaporean service professionals now see customer service as a profit driver, anticipating higher budgets and headcount.
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Adaptive Shield expands SSPM platform for complex data security
Thu, 30th May 2024
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martech
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cdp
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cybersecurity
Tel Aviv-based Adaptive Shield announces major expansion of its SSPM platform, tackling complex permissions and data sharing to enhance SaaS security postures.
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Salesforce unveils AI programme to boost Singapore SMEs
Thu, 30th May 2024
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crm
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digital transformation
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martech
Salesforce launches Data+AI Boost SME Program at Asia Tech x Singapore Summit to aid 5,000 SMEs in data utilisation for AI integration, partnering with IMDA.