Salesforce stories
ANZ marketers embrace AI to meet soaring demands for real-time, two-way customer conversations, but patchy data and generic campaigns hold them back.
Lightrun has launched an AI-driven SRE tool that taps live runtime context to debug production systems and automate incident remediation.
Ultimo appoints Philip Neal as Chief Revenue Officer to drive global growth and AI-augmented EAM strategy across North America, EMEA and APAC.
G2's 2026 Best Software Awards show buyer loyalties shifting fast, with 47% new top products and a major shake-up in global rankings.
UiPath lands five places in G2's 2026 Best Software Awards, spanning AI, development, IT management and global seller categories.
Rubrik unveils Agent Cloud, promising real-time oversight, guardrails and rollback for risky AI agents embedded in enterprise systems.
India AI Impact Summit spotlights trusted data, skills gaps and structural reform as leaders seek a shared roadmap for global AI governance.
Aurasell launches GTM OS, an AI-native overlay that automates go-to-market workflows across existing CRMs without risky system replacement.
StarHub adopts Totogi's AI Ontology to analyse sales calls in real time, aiming to lift enterprise deal conversions and halve training time.
LIV Golf has unveiled Fan Caddie, an AI 'second-screen' assistant offering real-time stats, replays and shopping while fans watch live.
AI agents are rapidly transforming sales teams in Australia and New Zealand, slashing grunt work and reshaping how sellers prospect and close deals.
Disposable emails are quietly wrecking sender reputation, analytics and security. Here's how to block them without losing real users.
Anthropic adds Claude plugins to Cowork, fuelling investor fears that agent-style AI could undermine traditional seat-based software.
AvePoint extends its Confidence Platform to tighten agentic AI governance and broaden multi-cloud backup across major SaaS and IaaS tools.
A record phone reuse drive in Sydney has readied 1,282 donated mobiles to help domestic violence survivors while cutting e-waste.
Keyloop introduces Kara, an AI assistant in its Customer Hub, to handle routine dealer support queries and free staff for complex cases.
Global tech firms say Singapore's Budget 2026 marks a shift from pilot projects to large-scale AI rollout and workforce-wide skills upgrades.
AI agents are rapidly entering Singapore sales teams, with 80% already using AI tools as leaders turn to automation to ease admin pressures.
Australian firms race to deploy AI agents, but siloed systems and weak integration threaten hoped-for productivity gains.
Oxford optical AI spin-out Lumai names ex-Palo Alto Networks marketer René Bonvanie as board chair to spearhead its push into commercialisation.
