Service Cloud stories - Page 2

CloudIQ provides organisations with a unified platform and comprehensive visibility and control across various cloud environments.

Commvault's customers benefit from the security and scalability of enterprise-grade metallic data protection as a service for Salesforce sandbox environments.

Rachel Thornton joins Fivetran as the new Chief Marketing Officer, bringing 25 years of B2B tech experience from companies like Amazon and Salesforce.

New location bolsters EU geo-fencing, scalability, compatibility, GDPR compliance, ease-of-use and more for Impossible Cloud’s decentralized solution.

Crux has launched the Crux External Data Platform, a self-service cloud platform that automates onboarding of external datasets for enterprises.

Yellow.ai launches its Dynamic Automation Platform with generative AI, reducing operational costs by 60%. Rebranding includes new logo and website design.

The expanded partnership gives customers an increased range of mobile recording services and access to connected systems via one platform.

The solution adds additional business compliance and security features, optimizing customer engagement from a single platform.

Salesforce has introduced new Customer 360 innovations, which are set to provide companies with better automation and intelligence technologies.

Salesforce launches AI-powered financial services, offering targeted automation for better customer service and operational efficiency.

PagerDuty's Operations Cloud has introduced new automation capabilities and integrations to help teams navigate increasing digital complexity.

Salesforce has announced a range of new service innovations, utilising AI and cloud intelligence for better customer experiences.

Salesforce and DocuSign expand their partnership to build joint solutions that automate the contract process and improve collaboration with Slack.

OpenText releases its most comprehensive update to the OpenText Content Cloud as part of the Cloud Editions 21.4 launch at OpenText World.

Barracuda Networks has launched its cloud-native SASE platform, allowing businesses to control data access from any device.

The new workflows enable customer service teams to predict, route and solve customer needs, and offers new digital contact centre innovations.

Storage-as-a-service cloud solutions for multicloud deployments will be critical to ensuring higher availability of data and resilience.

Salesforce acquires Slack, creating a powerful alliance to deliver the next generation of digital apps and workflows for business.

VMware adds AI and self-driving features to its vRealize cloud management portfolio, supporting DevOps principles and automation.

Talend launches Winter 20 version of Talend Data Fabric, enhancing data intelligence with AI features, new cloud connectivity, and automated data scoring.