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Shared services stories

OptiValue Tek, SFJ join forces on AI-led enterprise revamp
Data Analytics

OptiValue Tek, SFJ join forces on AI-led enterprise revamp

OptiValue Tek and SFJ Business Solutions forge alliance to drive AI-led legacy modernisation and agentic enterprise transformation worldwide.

By Kaleah Salmon • 4 min read • Mon, 9th Mar 2026
Three stages of CFO e-invoicing denial
Digital Transformation

Three stages of CFO e-invoicing denial

As Europe's strict e-invoicing rules bite, UK CFOs risk costly denial unless they treat compliance as core digital infrastructure.

By Matt Hammond • 4 min read • Sat, 7th Mar 2026
Vistra & G-P launch unified path for global hiring
Customer Experience

Vistra & G-P launch unified path for global hiring

Vistra and G-P unveil a single-contract route to shift firms smoothly from EOR hiring to fully fledged entities in overseas markets.

By Karen Joy Bacudo • 4 min read • Thu, 5th Mar 2026
TMF boosts margins by GBP £32m with Enate platform
Digital Transformation

TMF boosts margins by GBP £32m with Enate platform

TMF reports GBP £32 million margin boost after deploying Enate's orchestration platform to streamline services and expand automation.

By Karen Joy Bacudo • 3 min read • Wed, 25th Feb 2026
Finance AI stuck in risky mid-maturity 'AI middle'
Manufacturing

Finance AI stuck in risky mid-maturity 'AI middle'

Finance leaders warn of a risky 'AI middle' as many firms stall between pilots and governed, audit-ready use of automation in core workflows.

By Karen Joy Bacudo • 4 min read • Fri, 20th Feb 2026
AiPX launches AI-native venture studio for founders
Software-as-a-Service

AiPX launches AI-native venture studio for founders

AiPX launches in Australia as an AI-native venture studio, partnering with early-stage founders to build workflow-focused software platforms.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 19th Feb 2026
NiCE report shows agentic AI transforming contact centres
Unified Communications

NiCE report shows agentic AI transforming contact centres

Agentic AI in live contact centres is slashing rollout times, lifting self-service above 80% and boosting customer satisfaction by up to 20%.

By Sean Mitchell • 4 min read • Tue, 17th Feb 2026
5 Signs it's time to automate your back office AP processes
Digital Transformation

5 Signs it's time to automate your back office AP processes

Stuck in slow, manual AP? Here are five clear signs it is time to automate your back office and unlock a leaner, smarter finance team.

By Cody Manning • 8 min read • Fri, 13th Feb 2026
Paragon buys majority stake in South Yorkshire firm Parseq
Unified Communications

Paragon buys majority stake in South Yorkshire firm Parseq

Paragon has acquired a majority stake in South Yorkshire outsourcing specialist Parseq from Parabellum, boosting its back-office and payments arm.

By Kaleah Salmon • 4 min read • Thu, 12th Feb 2026
NetSuite unveils AI finance tools & low-code integration
Digital Transformation

NetSuite unveils AI finance tools & low-code integration

NetSuite debuts AI finance tools and a low-code integration platform to streamline closes, pricing, reporting and cross-app workflows.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 12th Feb 2026
ClearCourse appoints leadership team to drive 2026 growth
Digital Transformation

ClearCourse appoints leadership team to drive 2026 growth

ClearCourse names new CFO, COO, AI and M&A heads to unify its software brands and accelerate growth towards 2026 ambitions.

By Sofiah Nichole Salivio • 4 min read • Tue, 10th Feb 2026
Xelix warns AP errors leak up to USD $53 billion a year
Manufacturing

Xelix warns AP errors leak up to USD $53 billion a year

Xelix research warns large UK and US firms lose up to USD $53 billion a year to accounts payable errors, duplicates, missed credits and fraud.

By Shannon Williams • 5 min read • Wed, 4th Feb 2026

Stories from Other Regions

Shared services stories

UK accountants adopt AI hybrid model to ease staff shortages
Digital Transformation

UK accountants adopt AI hybrid model to ease staff shortages

Staff shortages could leave GBP £2-4 billion in annual fees unrealised as firms use AI and outsourced teams to handle compliance work.

By Karen Joy Bacudo • 4 min read • Thu, 26th Mar 2026
Shared fire control hub unites three eastern counties
Digital Transformation

Shared fire control hub unites three eastern counties

Norfolk, Suffolk and Hertfordshire fire services now share a cloud-based control hub to boost cross-border response and resilience.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 20th Mar 2026
Singapore firms favour specialist skills & contractors
Customer Relationship Management

Singapore firms favour specialist skills & contractors

Singapore employers tighten permanent headcount, channelling spend into scarce AI, cyber and data skills while ramping up contract hiring.

By Mark Tarre • 5 min read • Fri, 27th Feb 2026
Betfred boosts invoice processing with Proactis AI
Software-as-a-Service

Betfred boosts invoice processing with Proactis AI

Betfred reports 47% accounts payable efficiency boost after trialling Proactis AI Accelerator to enhance its existing invoice capture system.

By Karen Joy Bacudo • 3 min read • Thu, 19th Feb 2026
Scalare cash flow turns positive as founder platform grows
Chief Financial Officer

Scalare cash flow turns positive as founder platform grows

Scalare turns operating cash flow positive as cash receipts surge 231% to AUD $4.58 million after acquisitions and founder platform rollout.

By Sofiah Nichole Salivio • 4 min read • Fri, 6th Feb 2026
Sixthfin launches Closing to streamline UK finance
Data Analytics

Sixthfin launches Closing to streamline UK finance

Sixthfin debuts Closing in the UK, an AI-enabled tool to automate period-end account reconciliation and tighten financial close controls.

By Mark Tarre • 3 min read • Wed, 4th Feb 2026