Small Business (SMB) stories - Page 7

AI bookkeeping startup Botkeeper shuts after 11 years, citing rapid client consolidation, lost revenue and an unsustainable path forward.

UKG appoints veteran HR tech executive Paul Broughton as Asia Pacific managing director to spearhead regional growth and customer expansion.

Airwallex launches an AI assistant in its web app, promising to simplify onboarding and day-to-day finance tasks for multi-currency businesses.

Identity Digital names CRO Matt Overman to CRN's 2026 Channel Chiefs list, spotlighting its growing domain partner ecosystem and strategy.

Open ECX wins PEPPOL access point status as the UK edges towards mandatory e-invoicing, expected to be introduced by 2029.

Agencies rush to adopt AI to boost efficiency and margins by 2026, yet many fear churning out low-quality 'slop' that could erode trust.

Most firms suffered AI-linked cyber incidents last year, yet many still rate their security as above average amid a widening skills gap.

As most ransomware strikes after hours, small firms face a costly 3 AM security gap that only round-the-clock MDR can realistically close.

Mastercard launches Next Gen fleet payments in Asia Pacific, unifying fuel, EV charging and mobility spend with tighter data controls.

A global “shadow DNS” campaign is hijacking vulnerable Wi‑Fi routers, silently rerouting users' web traffic towards scams and malware.

Lydian app lets Clover merchants accept crypto from 300+ digital assets at checkout while still being settled in local fiat currency.

Avanade has appointed Chris Howarth as CEO, succeeding Rodrigo Caserta, who departs after 11 years to lead SME and channel for Microsoft.

Sage adds AI copilots, finance automation and supply chain intelligence to Sage X3, promising faster insight for mid-sized firms.

India's Union Budget backs tech infrastructure, data centres and MSMEs, signalling policy continuity and long-term digital growth plans.

Sage adds Copilot, AI agents and smarter automation to Sage X3, promising faster decisions for mid-sized finance and supply chain teams.

OpenAI will levy a 4% fee on Shopify merchants for sales made via ChatGPT's integrated instant checkout from late January 2026.

20i unveils Twentie, an AI assistant embedded in its hosting platform, offering account-aware support, reports and analytics with unlimited use.

Asia-Pacific startup founders are growing older but no less ambitious, with most over 45 and four in ten still chasing unicorn valuations.

FOMO.ai has launched Hello Gordon, a voice-led AI interview tool that turns expert conversations into multi-format, search-ready content.

Xero rolls out a redesigned, widget-led homepage that surfaces real-time profit, cash flow and tasks in a custom view for each user.