Support stories
Workday has published the results of a new survey, finding that 79% of workers who feel a sense of belonging in the workplace do not intend to leave their jobs.
Product updates include AI-powered support features to help agents improve response times, and embedded AI to help sales and marketers increase productivity.
Pete Shah has been appointed as Nuspire's Chief Revenue Officer, tasked with driving growth and leading all field operations including sales and partnerships.
Jeff Connolly appointed CEO of Thales Australia, taking the reins from retiring CEO Chris Jenkins, effective September 1, 2022.
11:11 Systems has appointed Marc Beder as APAC regional director, following their acquisition of iland; he'll lead all business activities in the region.
Kinly, a leading video collaboration services provider, has appointed Tom Martin as its new CEO to further develop the company's impressive growth.
Technology consultancy Cevo appoints Garry Asprey-Sharman as new partnerships manager to drive relationships with Amazon Web Services (AWS).
Nice has expanded its ANZ channel team with the appointment of Ben Eldridge and the promotion of Russell Jones.
Nice expands ANZ channel team, appoints Ben Eldridge to enhance support for partners; Russell Jones to be Head of Channel for ANZ.
Ribbon Communications partners with Microsoft to support Operator Connect Accelerator for Microsoft Teams, simplifying access to telecom services.
Additional updates include further investment into channel leadership and teams, new incentive programs, and evolved tools for ease of engagement.
Migrating to the cloud? This article explores the advantages and drawbacks of free migration tools from Microsoft and Google compared to third-party solutions.
The Logitech Select service will encompass an all-in-one service plan that ensures video collaboration solutions are available when teams need them the most.
The investment focuses specifically on social impact and sustainability, by helping APAC businesses scale emerging solutions and business models.
Digital skills development support for higher education faculties in Australia and New Zealand is lacking, according to research by D2L.
Juniper Networks unveils AI-driven support solution, Juniper Support Insights, to improve network efficiency and provide actionable insights.
Cato Networks launches channel accreditation for SASE support and appoints Anthony D'Angelo to executive team.
CareAR is an augmented reality visual support platform that helps enterprises add AR capabilities to their service experience.
Somar Digital is working with Te Aorerekura, providing its expertise on new digital tools to help end family and sexual violence in New Zealand.
Somar Digital promotes COO Fiona Reid to CEO, replacing founding CEO Aaron Scott who will take on an active role as Enterprise and Innovations Manager.
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