CFOtech India - Technology news for CFOs & financial decision-makers

Voice over Internet Protocol (VoIP) stories - Page 4

In the same way that copper telephone wires were co-opted for use by computers, the Internet Protocol was co-opted to carry telephone calls. Neither were designed for the purpose and therefore both faced technological limitations. Voice over Internet Protocol describes the transmission of telephone calls on the IP network. This was initially challenging, as IP works on a ‘best effort’ principle and sends traffic in a random stream of ‘packets’, later reassembled at destination in the correct order. Voice and video packets must arrive contiguously or they are garbled. This problem was overcome by various techniques including SIP: Session Initiation Protocol facilitates VOIP calls and is commonly used when you make a call over the internet.
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Celonis acquires Symbio, launching AI-driven 'Process Cockpit'

Tue, 14th Nov 2023
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Celonis acquires Symbio, launching 'Process Cockpit'; an AI-led tool enhancing process management with real-time tracking.
Predictions

BeyondTrust experts forecast key cybersecurity threats for 2024

Wed, 1st Nov 2023
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BeyondTrust’s cybersecurity experts predict the main global threats for 2024, including advanced AI threats and a rise in subscription-based model risks.
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Freshworks customers enhance employee experience via increased Microsoft Teams usage

Mon, 30th Oct 2023
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Freshworks reports a surge in Microsoft Teams usage by Freshservice customers, increasing productivity for over 250,000 users.
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CHU upgrades its video collaboration capabilities with Ricoh

Thu, 19th Oct 2023
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Ricoh Australia has been working alongside CHU to enhance and expand its company-wide video collaboration capabilities.
Voice

Voice analytics market projected to reach USD 9.33 billion by 2030

Wed, 18th Oct 2023
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The voice analytics market is set to soar to $9.33bn by 2030, fuelled by growing use of voice recognition tech.
Finance calls

BlackLine enhances finance software with Microsoft Teams

Tue, 17th Oct 2023
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BlackLine bolsters finance software by integrating it with Microsoft Teams, enhancing efficiency in financial operations.
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Snom launches world's first DECT-over-IP solution with M500 system

Sat, 14th Oct 2023
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Snom introduces the first-ever DECT-over-IP solution, the M500 dual-cell system, designed for medium-sized areas.
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IoW NHS Trust selects new telephony and communications solution

Fri, 13th Oct 2023
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The new Cisco-powered sovereign UC telephony service will deliver the flexibility and robustness needed to adopt new hybrid working practices.
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Odigo launches AI-powered connector for effective UCaaS and CCaaS integration

Thu, 5th Oct 2023
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Odigo launches new connector to bridge the gap between UCaaS and CCaaS solutions, promising seamless integration powered by AI and analytics.
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Freshworks customers boost experience with Microsoft Teams

Tue, 3rd Oct 2023
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Freshworks reports a notable increase in Microsoft Teams usage by Freshservice customers, improving employee experiences with AI support.
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Workday unveils AI-enhanced managerial tools to boost productivity & employee engagement

Thu, 28th Sep 2023
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Workday unveils innovative features for its HCM offering, utilizing AI to provide managers with real-time insights and recommendations.
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How WhatsApp makes money explained

Wed, 6th Sep 2023
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How does WhatsApp, the messaging giant, generate revenue? We explore its diverse streams, from business services to digital payments.
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Video: 10 Minute IT Jams - An update from Neat

Mon, 28th Aug 2023
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Neat's Regional Director for APAC, Niko Walraven, discusses how the company is helping customers adapt to changing workplace needs.
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Superloop wins Baptcare’s SD-WAN and VOIP services contract

Tue, 22nd Aug 2023
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Superloop will provide services for 30-plus sites with over 2000 desk phones and 1000 softphones under a significant modernisation of the non-profit.
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TeamViewer wins the 2023 Microsoft Partner of the year award

Fri, 21st Jul 2023
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The company was honoured for integrating TeamViewer Tensor into Microsoft Teams and was among a global field of top Microsoft partners.
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Channel UC enhances Microsoft Teams with Tollring’s Analytics 365

Fri, 7th Jul 2023
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Analytics 365 from Tollring makes it easy for businesses to understand their people and customers using Microsoft Teams.
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Alcatel-Lucent launches Microsoft Teams integration

Wed, 21st Jun 2023
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Alcatel-Lucent Enterprise announces the launch of Rainbow Telephony, designed to interface with Microsoft Teams.
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Symbio Holdings announce partnership with Microsoft Teams

Fri, 26th May 2023
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Symbio Holdings announces the launch of its Operator Connect for Microsoft Teams solution in Australia, New Zealand, and Singapore.
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Are your communications just good enough or great?

Thu, 25th May 2023
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Collaboration solutions may not be good enough for customer communications, but RingCentral for Microsoft Teams is.
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Alcatel-Lucent Enterprise brings together ANZ partners at Connex23

Fri, 12th May 2023
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Building on the successes of past ALE Connex flagship events, this year, Connex23 brought together more than 50 partner organisations from the ANZ region.