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HiDock's P1 AI recorder targets privacy-minded professionals with Bluetooth earphones, 64GB storage and GBP £169 pricing.

Emergent unveils Wingman, an always-on AI agent for email, scheduling and sales support as Australian firms seek to ease admin pressure.

Emergent's Wingman puts autonomous AI agents to work across email, calendars and chats, with human approval for higher-risk actions.

Emergent's Wingman promises an always-on digital assistant that can juggle email, calendars and chat, while pausing for approval on bigger actions.

8x8's Engage platform has won Gold at the NY Product Design Awards, with judges praising its unified workspace for customer-facing staff.

Indosat says holiday travel sent network usage up more than 20% and cut downtime, as AI tools and new sites helped it cope with mudik demand.

Gamma urges firms to phase AI customer experience rollouts, boosting governance and testing to cut disruption and data quality risks.

Infobip data shows single-channel alerts collapsing as brands pivot to omnichannel, AI-led conversations across SMS, RCS, WhatsApp and voice.

Bitget launches GetClaw, a download-free AI trading bot delivering real-time crypto insights and alerts across its app and chat platforms.

AI is flooding construction workflows, but without better, real-time documentation, disputes over contracts and evidence will only intensify.

Infobip launches AgentOS, an AI orchestration layer unifying customer data and channels so autonomous agents can manage and personalise service.

Global ransomware attacks fell 17% in January, but NCC warns evolving tactics, AI and messaging apps mean risk is not receding.

A rapid surge in OpenClaw AI assistant use has left tens of thousands of exposed systems and a trail of hijacked tools and malicious add-ons.

Infobip tops Juniper RCS for Business 2026 leaderboard, hailed as leading Established Leader on reach, innovation and operator ties.

AI-driven romance scams are rife on UK dating apps, with one in five users meeting fake profiles and 11% losing money, new research warns.

Newo raises USD $25m to grow AI voice agents that answer calls for small businesses, after revenue doubled late 2025 amid rising demand.

Cloaking dominates PropellerAds' 2025 safety report as stricter checks drive a 35% rise in blocked campaigns and more account suspensions.

Infobip upgrades its WhatsApp Marketing Messages API with optimisation tools that lift delivery rates and boost ROI by over 60%.

8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.

CrowdStrike has split North Korea-linked LABYRINTH CHOLLIMA into three units, two for crypto theft and one for industrial espionage.