Whatsapp stories - Page 4

Proofpoint launches its new Digital Communications Governance solution, promising AI-driven insights and robust compliance for organisations across major digital channels.

Salesforce has unveiled new AI sales tools: Einstein SDR Agent and Sales Coach Agent. Launching in October, these agents aim to boost sales efficiency.

Zendesk has launched Relay, a new app to boost outbound communication via WhatsApp and SMS, in partnership with Meta.

Zendesk has teamed up with Meta to launch Relay, an app in the Zendesk Marketplace that boosts customer engagement via WhatsApp with proactive messages.

CloudSEK reveals a surge in investment scams through WhatsApp and Telegram, with 29,000 fraudulent ads on Facebook and over 81,000 fake Twitter accounts.

Bitdefender's report uncovers Discord as a hotbed for malware, phishing, and scams, with 50,000 dangerous links detected in six months, targeting Australia and Indonesia among others.

Salesforce enhances Service Cloud with new features to unify data across digital channels, providing a seamless, personalised customer experience through their Einstein 1 Platform.

Sendbird launches Business Messaging platform, a cost-efficient omnichannel communication solution for businesses, potentially reducing message-related expenses by 30%.

A recent analysis by Group-IB sheds light on the alarming potential of Pegasus spyware, exploring wider implications for the famed security of iOS products.

LeapXpert introduces GenAI application, Maxen, envisioned to revolutionise client communications and enhance the productivity of relationship managers, with the official launch set in March 2024.

A study by XConnect and Mobilesquared reveals CPaaS providers are expected to lose nearly a quarter of trust in SMS platforms between 2023 and 2025 due to potential fraud risks.

Global social media users sail past the 5 billion mark, making up 62.3% of the population, as Digital 2024 report unveils commercial platforms' strong year-on-year growth.

Air India's AI-driven virtual assistant, AI.g, has been launched on WhatsApp to offer customers an easily accessible support channel for over 1300 travel-related enquiries.

Cybersecurity challenges for 2024, including AI-driven threats, are spotlighted by Kaspersky, urging heightened vigilance in adopting online security measures.

Google debuts Gemini, a pioneering multimodal AI model, offering advanced code generation and comprehension across diverse tasks.

Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.

Google apps and WhatsApp emerge as primary malware distribution channels in the retail sector, warns Netskope Threat Labs.

Indian teachers collaborate with Microsoft Research on an AI tool, Shiksha copilot, to improve educational content.

Squire Technologies introduces Mirus, an innovative messaging platform set to transform mobile and enterprise communication.

The global tech community is addressing the environmental impact of video traffic on networks, according to Philippe Wetzel, CEO of VITEC.