Workflow Automation stories - Page 31
Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
Freshworks adds AI tools to streamline customer service
Tue, 6th Jan 2026
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saas
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uc
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digital transformation
Freshworks rolls out new AI tools for Freshdesk to unify channels, cut agent drudgery and boost resolution speeds for service teams.
Meta buys Manus to boost general-purpose AI agents
Tue, 30th Dec 2025
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data analytics
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digital transformation
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rpa
Meta has bought Singapore AI start-up Manus, aiming to embed its autonomous general-purpose agent across consumer and business products.
SquadStack.ai unveils in-app voice AI to cut drop-offs
Sat, 27th Dec 2025
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cx
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martech
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rpa
SquadStack.ai launches in-app voice AI assistant to guide users in real time, aiming to curb high-intent drop-offs across key digital journeys.
Rimini Street unveils AI layer to modernise ERP systems
Sat, 27th Dec 2025
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digital transformation
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hcm
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it automation
Rimini Street launches AI Agentic UX layer to automate Oracle and SAP ERP workflows, promising faster delivery without costly migrations.
From hype to reality: The three forces defining security in 2026
Mon, 22nd Dec 2025
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wearables
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data protection
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smart cities
In 2026, agentic AI, digital twins and AR wearables shift from hype to daily tools, reshaping how security risks are detected and managed.
How AI Is actually changing decision-making inside enterprises
Mon, 22nd Dec 2025
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data analytics
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digital transformation
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cx
AI is reshaping how enterprises turn data into action, speeding decisions by connecting systems, workflows and accountability at scale.
TCS unveils BaNCS AI Compass for global financial firms
Sat, 20th Dec 2025
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digital transformation
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fintech
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cx
TCS launches BaNCS AI Compass, adding explainable AI agents to help global banks automate operations while tightening governance controls.
OpenAI turns ChatGPT into platform with app directory
Sat, 20th Dec 2025
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data protection
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martech
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rpa
OpenAI is turning ChatGPT into a software platform, opening a built‑in app directory where users can discover and install third‑party tools.
Tech Mahindra, Google Cloud push agentic AI in Gemini
Fri, 19th Dec 2025
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manufacturing
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digital transformation
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it automation
Tech Mahindra and Google Cloud will scale Gemini 2.5-based agentic AI to move enterprises from pilots to production-grade, governed workflows.
Integral Ad Science unveils IAS Agent AI assistant
Fri, 19th Dec 2025
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martech
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rpa
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erp
Integral Ad Science will roll out IAS Agent, an explainable AI assistant for ad measurement, to all platform users for free early next year.
Enterprises pivot to smaller, measurable AI projects by 2026
Fri, 19th Dec 2025
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saas
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data protection
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manufacturing
Enterprises to shelve grand AI overhauls by 2026, funnelling budgets into smaller, measurable projects and AI-as-a-Service models.
Linux Foundation unveils Agentic AI standards group
Fri, 19th Dec 2025
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siem
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hyperscale
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martech
Linux Foundation launches Agentic AI Foundation to standardise open protocols for interoperable AI agents with backing from major tech firms.
Zoho debuts unified spend & AI-driven billing tools
Thu, 18th Dec 2025
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data protection
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digital transformation
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fintech
Zoho launches unified spend management and AI-driven billing tools, aiming to give large enterprises tighter control over finances.
Graylog appoints Jody Cire as CFO to drive AI growth
Thu, 18th Dec 2025
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data analytics
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siem
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digital transformation
Graylog names Jody Cire CFO to sharpen capital strategy and scale its AI-powered security analytics platform for global enterprise growth.
AI & automation face 2026 shakeout on real business value
Thu, 18th Dec 2025
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digital transformation
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hcm
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it automation
In 2026, AI and automation face a shakeout as pilots give way to hard ROI demands, exposing skills gaps and flawed processes at scale.
CARS24 adopts Pennant cloud platform for digital loans
Thu, 18th Dec 2025
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digital transformation
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fintech
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cx
CARS24 shifts its lending to Pennant's cloud, unifying loan servicing on a single digital platform to boost automation and scalability.
From 3am deployments to AI-native HR: building intelligent, human-centred systems
Thu, 18th Dec 2025
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devops
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data analytics
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digital transformation
ELMO Software is shifting from reactive HR to AI-native, human-centred systems that predict needs, boost productivity and preserve trust.
Innovid boosts Social Ads Manager with Reddit tools
Thu, 18th Dec 2025
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martech
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rpa
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cdp
Innovid adds Reddit, Meta optimisation and Google CM360 tools to Social Ads Manager, promising smoother cross-platform social campaigns.
Sage CTO urges CFOs to demand transparent finance AI
Thu, 18th Dec 2025
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saas
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digital transformation
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fintech
Sage CTO Aaron Harris says CFOs must demand transparent, auditable AI in finance as trust becomes a measurable requirement by 2026.
BlackLine buys WiseLayer to boost AI finance agents
Wed, 17th Dec 2025
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digital transformation
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it automation
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financial systems
BlackLine snaps up WiseLayer to embed AI agents in its Verity suite, automating complex close tasks and reshaping finance team workloads.