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ADP recognised as a leader for global payroll capabilities
Wed, 20th Dec 2023

Industry analyst heavyweights, Everest Group, NelsonHall, and Ventana Research, have recognised ADP, a prominent market leader in global payroll. The assessments, which detailed meticulous evaluations of major global payroll vendors via extensive market, product research and client interviews, confirmed ADP's strengths in geography, technology, customer experience and analytics.

In the Everest Group's October 2023 report, ADP outshone 26 other vendors to take top place as the highest Leader in the Multi-Country Payroll (MCP) Solutions PEAK Matrix report. Spread across three segments; Global, EMEA and APAC, the Everest Group's recognition of ADP stems from the firm’s continued innovation in the global and North American payroll space, robust strategic vision, capability and market impact. “ADP's wide geographic coverage, service delivery and extensive integration capabilities position it strongly in the MCP market,” said Priyanka Mitra, Vice President, Everest Group.

Similarly, NelsonHall's November 2023 report identified ADP as a Leader in its Payroll Services Vendor Evaluation and Assessment Tool (NEAT) across all market segments. Factors such as ADP’s ongoing innovation, breadths of offerings and its ability to support organisations of all sizes helped solidify its leading position. NelsonHall’s HR Technology & Services Research Director, Liz Rennie, stated, "ADP is a payroll Leader across market segments for its ongoing innovation, its maturity and breadth of offerings, and its ability to support organisations of all sizes."

In its November 2023 North American Domestic, Global and Payroll Management Buyers Guides, Ventana Research named ADP a top-scoring 'Exemplary Leader' for performing best in meeting overall product and customer experience requirements. This position validates the dedication ADP has shown towards effective payroll processing across the globe, displaying its resilience against extensive scrutiny. "ADP’s Exemplary and Leader ratings demonstrate its continued commitment to payroll management around the globe, and ADP should be congratulated for its ability to endure the scrutiny in the Buyers Guide market research." Mark Smith, Partner and Head of Software at Ventana Research, said.

Reacting to the recognition, Virginia Magliulo, President, Employer Services International at ADP, expressed her gratitude and dedication to continued growth, stating, "We are honoured to be recognised for our North American and global payroll services. In the rapidly changing world of work, we continue to innovate and respond to our clients' needs across the globe. By combining our unmatched workforce data based on providing payroll services in 140+ locations with the power of next-generation technology, we can deliver tailored solutions to help businesses of all sizes succeed no matter where they are located."