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Change Management Stories - Page 6

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Change Management stories

Liquibase Secure adds AI governance for database changes
DevOps

Liquibase Secure adds AI governance for database changes

AI-written database changes can now be checked and traced before deployment, as Liquibase Secure 5.2 targets production risk and audit gaps.

By Sofiah Nichole Salivio • 4 min read • This month
AI fluency: A skeptic's guide to the skill that snuck up on product teams
Software-as-a-Service

AI fluency: A skeptic's guide to the skill that snuck up on product teams

Teams risk wasted cycles and quality slips unless staff can judge when AI output fits the system and when it simply looks right.

By Sergiy Korolov • 5 min read • This month
Conga study finds AI adoption outpaces CLM governance
Software-as-a-Service

Conga study finds AI adoption outpaces CLM governance

Most firms lack formal AI policies for contract management, leaving legal and compliance teams exposed as adoption races ahead.

By Sofiah Nichole Salivio • 3 min read • This month
Emergn launches AI advisory for measurable returns
Digital Transformation

Emergn launches AI advisory for measurable returns

Large firms are being pushed to prove AI returns after most enterprise pilots fail to deliver measurable investment gains.

By Sean Mitchell • 4 min read • This month
Forrester finds agentic AI stuck in enterprise pilots
Digital Transformation

Forrester finds agentic AI stuck in enterprise pilots

Most enterprises are still failing to turn agentic AI trials into usable gains, as weak governance and orchestration keep deployments in pilot mode.

By Sean Mitchell • 3 min read • This month
GuidePoint finds cyber risk management gains board focus
Artificial Intelligence

GuidePoint finds cyber risk management gains board focus

Boards are weighing cyber risk in financial terms more often, though many firms still struggle to turn assessments into action.

By Joseph Gabriel Lagonsin • 4 min read • This month
KPMG expands Microsoft AI deal across global workforce
Digital Transformation

KPMG expands Microsoft AI deal across global workforce

The wider rollout will put AI tools in the hands of more than 276,000 KPMG staff, as the firm pushes clients beyond pilot projects.

By Sofiah Nichole Salivio • 5 min read • This month
GoodHabitz survey finds stark gap on workplace change
Digital Transformation

GoodHabitz survey finds stark gap on workplace change

Only 45% of employees say they are involved in workplace change, despite 97% of managers claiming they include their teams.

By Sean Mitchell • 4 min read • This month
AI board priority rises as legacy systems slow scale
Hybrid Cloud

AI board priority rises as legacy systems slow scale

Legacy systems are slowing AI roll-outs at large firms, with most executives saying modernisation and governance are now the main bottlenecks.

By Sean Mitchell • 4 min read • This month

Stories from Other Regions

Change Management stories

Finance leaders urge AI workflow redesign over job cuts
Digital Transformation

Finance leaders urge AI workflow redesign over job cuts

Only 8% of senior finance leaders feel ready to adopt AI, despite widespread belief it can lift productivity if workflows are redesigned.

By Karen Joy Bacudo • 5 min read • This month
AICPA & CIMA launch Rise2040 on AI's finance future
Data Analytics

AICPA & CIMA launch Rise2040 on AI's finance future

Accountants face a shift towards advisory work as AI and data tools reshape finance, with trust and judgement remaining vital.

By Karen Joy Bacudo • 5 min read • This month
AI vibe coding boosts output but strains oversight
Enterprise Resource Planning

AI vibe coding boosts output but strains oversight

Governance and review processes are lagging as AI-assisted coding lifts developer output, with 71% saying it adds team coordination work.

By Joseph Gabriel Lagonsin • 4 min read • This month
Asana unveils AI work suite for human & agent teams
Customer Relationship Management

Asana unveils AI work suite for human & agent teams

Australian businesses may struggle to keep up as Asana expands AI across workflows, with only 14% having scaled it organisation-wide.

By Mark Tarre • 5 min read • This month
Frontier finance teams to reshape decisions by 2030
Digital Transformation

Frontier finance teams to reshape decisions by 2030

By 2030, AI-enabled finance teams could speed up scenario planning, sharpen risk calls and change how enterprises make decisions.

By Sofiah Nichole Salivio • 4 min read • This month
Bee Finance set to expand from three trusts to nine
Digital Transformation

Bee Finance set to expand from three trusts to nine

Six more NHS trusts are due to join, testing whether a flexible shared service can cut costs and improve oversight at scale.

By Karen Joy Bacudo • 4 min read • This month
Why does CX and UC need to be designed together?
Unified Communications

Why does CX and UC need to be designed together?

Disconnected customer and internal communications are driving missed calls, repeat contacts and burned-out agents, according to the article.

By Samantha Mooney • 6 min read • This month
The hardest job in CX just got legal protection. Is your centre ready?
Customer Experience

The hardest job in CX just got legal protection. Is your centre ready?

Australian contact centres now face tougher scrutiny as psychosocial risk rules make workload design a legal issue, not just an HR one.

By Kate Zawerucha • 6 min read • This month
Loyalty leaders discuss: The biggest gap between what APAC consumers expect and what brands are delivering
Customer Relationship Management

Loyalty leaders discuss: The biggest gap between what APAC consumers expect and what brands are delivering

APAC retailers are losing margin as clunky loyalty systems fail to meet demand for real-time, personalised offers and easier redemption.

By Aaron Crowe • 5 min read • This month