Chatbots stories - Page 8

Generative AI is fuelling sophisticated phishing and social engineering attacks, prompting organisations to adopt stringent controls.

UK House of Lords committee warns ministers about AI firms illegally using copyrighted material for training, calling for a revamp of outdated copyright laws.

Cybersecurity leader iboss launches the state-of-the-art ChatGPT Risk Module, an addition to its Zero Trust SSE solution, ensuring robust data security when utilising AI technologies.

Integrating these trends into your digital CX this year is a strategic imperative to future-proof your brand and ensure success in the months ahead.

Kaspersky study reveals an alarming increase in criminals discussing the use of AI tools for cyber exploitation on the dark web.

Data Privacy Day focus: As mistrust in data handling soars amongst Australians, Cloudera VP rallies businesses to heighten data security amid GenAI adoption.

Google and Danfoss join forces to enhance energy efficiency in data centres through AI and sustainable cooling systems.

Zendesk's 2024 report reveals a rise in the use of AI by Australian firms, surpassing the global average, to revolutionise and personalise customer experiences.

Cybersecurity experts at Kaspersky reveal increasing threats to minors in 2024, including AI-generated inappropriate content, cyberattacks on young gamers and malicious app downloads.

Egress' Email Security Risk Report reveals that 94% of organisations have fallen victim to phishing attempts, demonstrating an alarming escalation in cyber threats.

Quanton founder, Garry Green, identifies disruptive tech such as generative AI and automated machine learning as the key to New Zealand's economic challenges.

Digital equity and site performance in Australian government websites showed significant improvements over the last year, bagging the second spot in global rankings, reports Adobe.

EU Chief Ursula von der Leyen urges Europe to increase AI adoption for competitiveness at the World Economic Forum.

The integration of AI in Customer Experience could herald a major industry shift, bringing personalisation, cost reduction and large-scale operation.

OpenAI is taking proactive measures to protect the integrity of the 2024 worldwide elections, tackling potential technological abuses and ensuring transparency and accuracy in AI-related content.

Calabrio acquires AI and virtual agent performance solutions firm, Wysdom, aimed at optimising their customer service with enhanced AI and machine learning.

Ecommerce and fintech firms tap into the potential of AI-enabled data centres, harnessing GPU-powered servers to enhance data processing, bolster fraud detection, and streamline payment systems.

AI chatbots could potentially radicalise new waves of violent extremists, underscoring the need for revised terrorism laws.

Thailand's software vendor revenue growth at 14.1% YoY, driven by booming AI, application platforms and cloud services adoption.

Geeker launches real-time tech support platform, enabling swift peer-to-peer tech troubleshooting on-demand at the push of a button.