The Ultimate Guide to eCommerce
A curated Indian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
Indian eCommerce News
Regional stories with direct local relevance
JD Institute launches curated House of JD marketplace
Design students and alumni will get a commercial route to buyers as JD Institute links its network of 45,000 graduates to online sales.
Consistent launches solar power hub for CCTV & IoT
Remote CCTV sites can now run without grid power as Consistent's 36W solar hub targets outdoor surveillance and IoT deployments.
Zeta launches passkey authentication for RuPay payments
Eligible RuPay cardholders in India can now bypass SMS one-time passwords, cutting checkout time as digital-payment fraud climbs sharply.
Visa, ONDC explore tourism discovery tie-up in India
Travellers could soon find more local experiences and itineraries online as the two firms assess an open network approach for India's tourism sector.
Portronics launches 20,000mAh Qi2 power bank in India
Users can charge phones, earbuds and watches without carrying extra accessories as Portronics' new model adds Qi2 magnetic wireless support in India.
Netcore names Tariq Ahmad as Chief Revenue Officer
The marketing technology company is targeting a doubling of overseas sales within three years as it steps up expansion beyond India.
Analyst Insights
Research and market analysis connected to eCommerce
Fastly named Leader in IDC MarketScape WAAP assessment
Avalara launches Aviator AI hub for tax compliance
Shufti wins Gartner honour for global identity coverage
Infios named a leader in IDC MarketScape assessments
Blue Yonder unveils AI tools & sustainability findings
Expert Columns
AI in Retail is Only as Good as its Data Foundation
The next eCommerce interface may not be a screen
How multi-shopper AI is transforming retail store operations
The Next E-commerce Interface May Not Be a Screen
6 Industries that need address verification
Cross-border checkout has a data quality problem
For sensitive health categories, eCommerce can remove more than just the checkout queue
Customer data integration: A data quality checklist
From routing to revenue: Why payment orchestration has become a boardroom issue
Southeast Asia's payment rails leave US merchants behind
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Maple Deal Global adds travel & regional shopping pages
Visitors can now compare flights, tours and local offers on one independent affiliate site, with browser-saved watchlists and no account required.
Brandtech launches data & AI unit across three firms
The new umbrella will unite more than 500 specialists in 22 countries, as brands seek to make fragmented data usable for artificial intelligence.
Vestiaire Collective boosts sales with Photoroom image AI
A trial found Photoroom's edits lifted sales and page views, prompting the resale platform to roll them out across all new listings.
AI shopping assistants triple traffic, hitting retailers
Retailers face a fresh holiday-season test as agentic assistants surge, with Forter seeing orders from them more than triple in a month.
TrusTrace warns 21% of US-bound brands face detentions
Detentions are already hitting apparel shipments into the US, as only 25% of brands say they have trusted data on Tier 1 factories.
Krea launches Krea 3 image editor for commercial teams
Commercial teams can now turn product shots and campaign images into studio-quality edits in under eight seconds with Krea 3.
Temu & IACC launch direct anti-counterfeit channel
The new scheme gives IACC member brands a faster route to challenge unresolved listings, with Temu promising responses within 48 hours.
Riskified launches AI agent identity checks for merchants
Merchants could face fresh refund fraud and account-takeover risks as consumer AI assistants start handling shopping and support requests.
Meta's Muse AI agent seen in half of customer traffic
Security teams face a new attribution problem as Meta's Muse AI agent can slip into customer traffic while posing as an ordinary browser.
Forrester warns AI costs will cut B2C marketing plans
Higher AI spend will force B2C marketers to trim a third of planned projects as usage-based pricing pushes budgets under strain.
Samsung deepens Checkout.com payments partnership worldwide
The deal gives merchants access to Samsung Pay via Checkout.com, while helping Samsung lift authorisation rates across more markets.
Big brands spend less sales revenue on advertising
That points to a shift in how much large groups reinvest in promotion, with the 25 US-listed advertisers studied seeing their ad-to-sales ratio fall from 6.1% to 5.5%.
Eagle Eye teams up with Playable on gamified loyalty
Retailers could keep shoppers engaged between purchases as the tie-up links games to loyalty rewards and first-party data collection.
Retailers warned fraud & disputes may stretch into new year
Retailers may see holiday sales dented months later, as earlier shopping leaves a longer window for refund abuse, disputes and chargebacks.
MariaDB Ecosystem Hub passes 200 entries in six months
The directory now gives MariaDB users a faster way to find compatible tools, after the curated hub topped 200 entries in just six months.
Titan Brands cuts backorder risk by linking systems
Potential weekly sales lost to backorders have fallen by USD $640,000 after Titan Brands linked ordering, warehousing and transport systems.
AI agents force payments industry to verify intent
Banks and card networks may need new checks as software agents start buying on customers' behalf, blurring fraud and consent.
Juspay revenue rises 30% to USD $75 million in FY26
Core India operations stayed profitable as the payments firm expanded overseas and pushed into AI, even after a USD $10 million net loss.
FedEx expands import tool across Asia Pacific with payments
Importers in nine Asia Pacific markets can now clear shipments and pay duties and taxes in one place as border delays intensify.
Spreetail launches Amazon Brand Benchmark dashboard
Brand partners using Spreetail's Smart Shelf can now spot rival moves on Amazon sooner, as the new dashboard tracks shifts in market share and pricing.