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Employee Experience (EX) stories

Tech Mahindra & ServiceNow deepen enterprise AI ties
Digital Transformation

Tech Mahindra & ServiceNow deepen enterprise AI ties

Enterprises are under pressure to prove returns from AI, as the expanded tie-up will push projects beyond pilots and into live workflows.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Retailers widen security role beyond loss prevention
Software-as-a-Service

Retailers widen security role beyond loss prevention

Security teams are increasingly being used to improve efficiency, safety and compliance as retailers seek more value from ageing systems.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Smaller firms use AI training to recruit & keep staff
Digital Transformation

Smaller firms use AI training to recruit & keep staff

Smaller employers are using AI training to win recruits and keep staff, with 53% citing satisfaction and retention as the key payoff.

By Joseph Gabriel Lagonsin • 5 min read • Last week
SAP Concur launches AI tools for travel & expenses
Software-as-a-Service

SAP Concur launches AI tools for travel & expenses

Finance teams could cut manual work and tighten oversight as SAP Concur rolls out AI tools for approvals, cards and meeting planning.

By Karen Joy Bacudo • 4 min read • Last week
Lancom sees automation demand rise as firms cut friction
Software-as-a-Service

Lancom sees automation demand rise as firms cut friction

Automation spending is rising as firms use it to cut back-office bottlenecks and free staff for revenue-generating work.

By Mark Tarre • 4 min read • Last week
Remote makes its AI training course free to workers
Data Protection

Remote makes its AI training course free to workers

Only 20% of leaders think their staff are ready for AI, prompting Remote to open its internal training course to wider use for free.

By Sofiah Nichole Salivio • 4 min read • Last week
Vialto launches AI immigration tool for global mobility
Software-as-a-Service

Vialto launches AI immigration tool for global mobility

HR teams can now get earlier visa, timing and cost assessments as VialtoExplore aims to cut guesswork in cross-border hiring.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Cornerstone study backs shared CHRO-CIO workforce planning
Digital Transformation

Cornerstone study backs shared CHRO-CIO workforce planning

Organisations with shared HR and IT planning are acting on workforce changes 13% faster, as AI forces quicker decisions on skills and roles.

By Sean Mitchell • 5 min read • This month
Smart stuff in Dell's simplified approach to the venerable PC
Supply Chain

Smart stuff in Dell's simplified approach to the venerable PC

Businesses need not necessarily rush to replace working PCs for AI, as Dell says those with accelerators can still handle workloads.

By Donovan Jackson • 5 min read • This month
AI has not ended file chaos for workers, survey finds
Software-as-a-Service

AI has not ended file chaos for workers, survey finds

Workers are losing 65 hours a year to file woes, even as heavy AI use leaves document handling frustratingly clunky.

By Joseph Gabriel Lagonsin • 5 min read • This month
DXC launches AI workplace service to cut support calls
AIOps

DXC launches AI workplace service to cut support calls

Early users have seen service desk calls fall by 60% as DXC's new workplace platform tries to fix IT issues before staff notice them.

By Joseph Gabriel Lagonsin • 4 min read • This month
Tech Mahindra unveils TechM Ting sonic brand identity
Digital Transformation

Tech Mahindra unveils TechM Ting sonic brand identity

The new audio mark is set to run across offices, apps and customer touchpoints as Tech Mahindra standardises its global brand image.

By Mark Tarre • 3 min read • This month

Stories from Other Regions

Employee Experience (EX) stories

Australian firms shift to open, flexible access systems
Digital Transformation

Australian firms shift to open, flexible access systems

Pressure to avoid vendor lock-in is pushing Australian organisations towards open access systems that can adapt as security needs change.

By Joseph Gabriel Lagonsin • 5 min read • Today
blueAPACHE partners with ControlUp on managed services
Software-as-a-Service

blueAPACHE partners with ControlUp on managed services

Mid-market customers in Australia could see faster fixes and fewer tickets as blueAPACHE folds ControlUp ONE into its managed services.

By Sean Mitchell • 4 min read • Yesterday
Interactive launches company-wide AI adoption program
Digital Transformation

Interactive launches company-wide AI adoption program

Internal testing is already cutting security response times from 40 minutes to seven, as Interactive prepares to sell the same AI methods to customers.

By Sean Mitchell • 4 min read • Yesterday
Glean: AI creating hidden workload for Australian employees
Digital Transformation

Glean: AI creating hidden workload for Australian employees

Australian knowledge workers are spending 6.5 hours a week on AI oversight, with the hidden burden linked to burnout and higher churn risk.

By David Shilovsky • 5 min read • Last week
eCapital UK appoints Camilla Woodrow as Head of HR
Human Capital Management

eCapital UK appoints Camilla Woodrow as Head of HR

Growing demand for larger funding lines has prompted eCapital UK to strengthen its people strategy with a senior HR hire.

By Sofiah Nichole Salivio • 3 min read • This month
Workday study finds AI tools add hours of admin in ASEAN
Digital Transformation

Workday study finds AI tools add hours of admin in ASEAN

Fragmented AI systems are wiping out productivity gains, with one in five ASEAN workers losing more than seven hours a week to admin.

By Karen Joy Bacudo • 4 min read • This month