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Explainable AI stories

SAS forecasts agentic AI to transform banking by 2026
Digital Transformation

SAS forecasts agentic AI to transform banking by 2026

SAS predicts agentic AI will run core banking by 2026, reshaping trust, fraud defences, climate risk and quantum-powered decision making.

By Sofiah Nichole Salivio • 10 min read • Tue, 13th Jan 2026
Zendesk flags APAC demand for transparent, smarter AI CX
Data Analytics

Zendesk flags APAC demand for transparent, smarter AI CX

Zendesk warns APAC brands that rising CX expectations demand transparent, context-rich AI that resolves issues instantly or risks churn.

By Shannon Williams • 5 min read • Tue, 13th Jan 2026
Regulated sectors & legal teams tipped to lead AI 2026
Data Protection

Regulated sectors & legal teams tipped to lead AI 2026

Heavily regulated sectors and in-house legal teams are set to spearhead enterprise AI in 2026, turning compliance into a competitive edge.

By Shannon Williams • 6 min read • Tue, 13th Jan 2026
Tricentis predicts AI will transform UK software testing
DevOps

Tricentis predicts AI will transform UK software testing

AI will upend UK software testing by 2026, Tricentis warns, forcing a shift to risk-led quality, autonomous checks and stricter guardrails.

By Kaleah Salmon • 4 min read • Mon, 12th Jan 2026
Squirro adds LTS AI update for regulated enterprises
Document Management

Squirro adds LTS AI update for regulated enterprises

Squirro rolls out long-term support AI update aimed at frictionless, governed generative workflows in tightly regulated enterprises.

By Kaleah Salmon • 4 min read • Mon, 12th Jan 2026
Sector-specific, process-led AI set to reshape firms
Software-as-a-Service

Sector-specific, process-led AI set to reshape firms

AI's next wave in business will be sector-specific, process-led services as firms shift from generic tools to trusted, compliant platforms.

By Sofiah Nichole Salivio • 4 min read • Mon, 12th Jan 2026
Agentic AI poised to transform cyber defence & search
Digital Transformation

Agentic AI poised to transform cyber defence & search

Agentic AI is set to move from hype to frontline tool by 2026, autonomously steering cyber defence workflows and search-led marketing.

By Shannon Williams • 5 min read • Sat, 10th Jan 2026
EcoPhi slashes substation costs with open virtualisation
Virtualisation

EcoPhi slashes substation costs with open virtualisation

EcoPhi deploys open virtualisation in over 200 substations, cutting hardware and wiring costs by up to 70% and boosting fault prediction.

By Joseph Gabriel Lagonsin • 5 min read • Fri, 9th Jan 2026
Finance teams demand auditable AI & stronger data in 2026
Digital Transformation

Finance teams demand auditable AI & stronger data in 2026

Finance chiefs warn 2026 AI tools must be fully auditable and data‑driven, with 'prove it' tests replacing hype in buying decisions.

By Sean Mitchell • 4 min read • Fri, 9th Jan 2026
Hapax launches free AI certification course for bankers
Software-as-a-Service

Hapax launches free AI certification course for bankers

Hapax unveils a free AI certification for bankers as lenders ramp up AI spending and face tougher scrutiny from regulators and boards.

By Mark Tarre • 4 min read • Fri, 9th Jan 2026
Conviva adds AI pattern analytics to customer journeys
Unified Communications

Conviva adds AI pattern analytics to customer journeys

Conviva expands Digital Product Insights with AI-driven pattern analytics, unifying journeys across apps, websites and conversational agents.

By Sofiah Nichole Salivio • 5 min read • Thu, 8th Jan 2026
Snowflake backs Ataccama to boost AI data quality
Data Analytics

Snowflake backs Ataccama to boost AI data quality

Snowflake invests in Ataccama to embed automated data trust and quality tools deeper into the Snowflake AI Data Cloud for enterprise AI.

By Sean Mitchell • 5 min read • Thu, 8th Jan 2026
GTreasury unveils AI engine for treasury risk insights
Data Protection

GTreasury unveils AI engine for treasury risk insights

GTreasury launches GSmart Risk Insights AI engine to interpret treasury exposures, flag policy breaches and auto-generate executive reports.

By Sean Mitchell • 4 min read • Wed, 7th Jan 2026
AI to reshape SOCs in 2026 with new risks & demands
DataCentre infrastructure

AI to reshape SOCs in 2026 with new risks & demands

AI will upend SOCs by 2026, driving faster response but also AI-led outages, stealthier insiders, power strains and tougher oversight.

By Joseph Gabriel Lagonsin • 5 min read • Wed, 7th Jan 2026
Top Fraud Trends and Considerations for 2026
Unified Communications

Top Fraud Trends and Considerations for 2026

AI-driven fraud, deepfakes and synthetic IDs are redefining 2026 risk, forcing firms to ditch reactive tools for layered, intelligent defence.

By Edmund Ng • 4 min read • Mon, 5th Jan 2026
2026 tipped as make-or-break year for business AI adoption
Data Analytics

2026 tipped as make-or-break year for business AI adoption

Technology leaders warn 2026 will be a make-or-break year as businesses demand tangible AI value, workflow redesign and tighter security.

By Kaleah Salmon • 5 min read • Fri, 2nd Jan 2026

Stories from Other Regions

Explainable AI stories

Formic AI unveils Boreal, an explainable model for firms
Power / Energy

Formic AI unveils Boreal, an explainable model for firms

Canadian start-up Formic AI launches Boreal, an explainable language model promising verifiable, audit-ready outputs for cautious enterprises.

By Mark Tarre • 4 min read • Wed, 7th Jan 2026
AI to redefine finance as cost & cyber risks surge in 2026
Digital Transformation

AI to redefine finance as cost & cyber risks surge in 2026

AI will move from hype to hard choices in finance in 2026, as firms juggle automation gains with surging cyber threats and cost pressures.

By Shannon Williams • 10 min read • Tue, 30th Dec 2025