Global Stories

Backbase named Forrester leader & customer favourite

Backbase wins Forrester Leader status and customer favourite as its AI-native Banking OS gains traction with more than 120 banks worldwide.

By Shannon Williams • 4 min read • 2 days ago

Software-as-a-Service

Temenos named Forrester leader in digital banking tech

Temenos wins Forrester leader status in digital banking after review praised its app support, APIs, localisation and headless architecture.

By Karen Joy Bacudo • 4 min read • 2 days ago

Robotics

Forrester says physical AI will drive next breakthrough

Forrester says the biggest AI breakthrough will come from systems that perceive and act in the real world, not humanoid robots.

By Sean Mitchell • 3 min read • 2 days ago

Digital Transformation

Forrester says AI is upending B2B go-to-market models

Forrester urges B2B firms to rethink marketing, sales and metrics as AI agents reshape how buyers search, compare and choose suppliers.

By Sean Mitchell • 3 min read • 2 days ago

Customer Experience

Forrester warns AI marketing spend lacks business impact

Forrester says most firms cannot show AI marketing spend is lifting revenue or profit, as buyers rely on generative search and AI agents.

By Sean Mitchell • 3 min read • Last week

Robotics

Forrester maps AI shift from digital into physical use

Forrester says the next wave of AI will reach robotics, transport and commerce, with agentic tools, security and trust set to pay off first.

By Mark Tarre • 4 min read • Last month

Software-as-a-Service

Showpad launches AI platform for field sales teams

Showpad rolls out AI-native revenue platform to help field sales teams cut admin, unify coaching and lift execution across customer visits.

By Catherine Knowles • 4 min read • Last month

Hybrid Cloud

Forrester says Anthropic AI could break patch playbook

Forrester warns Anthropic's Project Glasswing could overwhelm vulnerability management, as AI uncovers flaws faster than patching teams can respond.

By Sean Mitchell • 4 min read • Last month

DevOps

Thoughtworks: The inside line on AI software development from the company that created Agile

Thoughtworks says AI is lowering the cost of custom software, but its APAC boss Steven Yurisich warns enterprises must still protect core systems.

By Donovan Jackson • 6 min read • Last month

Digital Transformation

Forrester finds AI training gap stalls workplace gains

Forrester says workplace AI rollouts are outpacing staff training, with only 16% of employees reaching high readiness in 2025.

By Sean Mitchell • 4 min read • Last month

Marketing Technologies

Optimizely named Gartner leader for ninth year running

Optimizely says its AI-driven content marketing platform has helped secure a ninth straight Gartner Leader spot as vendors race to automate workflows.

By Sofiah Nichole Salivio • 4 min read • Last month

Software-as-a-Service

Whatfix study warns AI adoption gap costs mid-sized firms

Whatfix study says firms risk USD $10.9m a year from weak digital adoption as AI investment outpaces staff use of new tools.

By Kaleah Salmon • 4 min read • Last month

Data Analytics

Gain Theory says insight gap is cultural, not technical

Gain Theory urges marketers to fix cultural barriers and siloed measurement, saying 54% of B2C decision-makers find insights unactionable.

By Sofiah Nichole Salivio • 3 min read • Last month

Digital Transformation

Forrester warns Middle East conflict will squeeze IT budgets

Forrester says Middle East tensions will push up infrastructure costs, sharpen cloud and AI spending scrutiny, and heighten cyber risk.

By Sean Mitchell • 4 min read • Last month

Firewalls

Portnox wins third SC Award for authentication technology

Portnox takes third straight SC Award as enterprises shift to cloud-based authentication for employees, devices, machines and AI identities.

By Sofiah Nichole Salivio • 3 min read • Sat, 28th Mar 2026

Digital Transformation

Asia Pacific technology spend to rise 9.3% in 2026

Forrester says Asia Pacific tech spending will climb to USD $874 billion in 2026, but inflation, tariffs and geopolitical risks will blunt gains.

By Mark Tarre • 4 min read • Thu, 26th Mar 2026

Virtualisation

Fastly named Leader in Forrester edge platform report

Fastly wins top Forrester ranking for edge development platforms, with strongest customer feedback and a push into AI, containers and event streaming.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 26th Mar 2026