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Kore.ai appoints Richard Oldham as Head of Pre-Sales for ANZ
Marketing Technologies

Kore.ai appoints Richard Oldham as Head of Pre-Sales for ANZ

Kore.ai names Richard Oldham as Head of Pre-Sales for Australia and New Zealand to enhance regional presence and provide robust technical support.

By Imee Dequito • 3 min read • Tue, 25th Jun 2024
Medallia named strong performer in Forrester Wave report
Customer Experience

Medallia named strong performer in Forrester Wave report

Medallia named a Strong Performer for Customer Analytics Technologies, spotlighting its advanced AI, real-time data processing, and text analytics.

By Shannon Williams • 2 min read • Tue, 25th Jun 2024
APAC tech spending to surge to USD $710 billion in 2024
Artificial Intelligence

APAC tech spending to surge to USD $710 billion in 2024

Tech spending in APAC is set to rise by 6.4%, totalling USD $710 billion in 2024, driven by AI and cloud tech. Key players like China, India, and Australia are leading this growth.

By Sean Mitchell • 3 min read • Tue, 18th Jun 2024
Constructor raises USD $25 million to triple valuation to USD $550 million
Customer Experience

Constructor raises USD $25 million to triple valuation to USD $550 million

AI-powered ecommerce search platform Constructor raises USD $25 million in Series B, nearly tripling its valuation to USD $550 million. Sapphire Ventures leads the round.

By Sean Mitchell • 4 min read • Tue, 18th Jun 2024
Claroty rated Strong Performer in Forrester OT security solutions report
Internet of Things

Claroty rated Strong Performer in Forrester OT security solutions report

Claroty has been recognised as a 'Strong Performer' in Forrester's OT Security Solutions report, excelling in strategy and key operational categories.

By Sean Mitchell • 3 min read • Wed, 12th Jun 2024
DeepL debuts enterprise AI to enhance ROI & data security
Marketing Technologies

DeepL debuts enterprise AI to enhance ROI & data security

DeepL has launched DeepL for Enterprise, enhancing AI solutions for organisations with custom glossaries, security features, and up to 345% ROI.

By Catherine Knowles • 3 min read • Tue, 11th Jun 2024
Quantexa reports 40% growth in ARR, aims for GBP £80m in 2024
Unified Communications

Quantexa reports 40% growth in ARR, aims for GBP £80m in 2024

Quantexa reports a 40% surge in Decision Intelligence ARR, projecting GBP £80 million by 2024, driven by expanding markets and strategic partnerships.

By Catherine Knowles • 3 min read • Fri, 7th Jun 2024
Medallia named leader in Forrester Wave: text mining platforms
EduTech

Medallia named leader in Forrester Wave: text mining platforms

Medallia emerges as a leader in The Forrester Wave: Text Mining and Analytics Platforms, Q2 2024 report, excelling in Vision, Innovation, and Adoption.

By Catherine Knowles • 3 min read • Tue, 4th Jun 2024
Leveraging architecture mining for enhanced cloud management
Storage

Leveraging architecture mining for enhanced cloud management

Architecture mining technologies are revolutionising cloud management, providing critical insights into security, cost control, and infrastructure optimisation.

By Felix Berndt • 4 min read • Mon, 3rd Jun 2024
Forrester report highlights 2024 IAM trends & AI impact
Multi-factor authentication

Forrester report highlights 2024 IAM trends & AI impact

Forrester's 2024 IAM report highlights AI's growing role in security, the rise of passwordless authentication, and the emergence of B2B IAM solutions.

By Shannon Williams • 2 min read • Sun, 2nd Jun 2024
Medallia named leader in Forrester Wave for text analytics
Customer Experience

Medallia named leader in Forrester Wave for text analytics

Medallia has been named a leader in Forrester's Text Mining and Analytics Platforms Q2 2024, praised for its vision, innovation, and comprehensive AI-powered analytics.

By Shannon Williams • 3 min read • Fri, 31st May 2024
Forrester predicts online retail sales to hit USD $6.8 trillion
Social commerce

Forrester predicts online retail sales to hit USD $6.8 trillion

Forrester's new report predicts global online retail sales will soar from USD $4.4 trillion in 2023 to USD $6.8 trillion by 2028, with key disparities between regions.

By Sean Mitchell • 3 min read • Fri, 31st May 2024
BillingPlatform wins best subscription billing solution of 2024
Marketing Technologies

BillingPlatform wins best subscription billing solution of 2024

BillingPlatform has clinched the title of Best Subscription Billing Solution of 2024 by the SIIA CODiE Awards, marking its second consecutive win.

By Melania Watson • 3 min read • Tue, 28th May 2024
Averlon exits stealth with USD $8 million boost for AI security
Software-as-a-Service

Averlon exits stealth with USD $8 million boost for AI security

Averlon has come out of stealth mode, securing USD $8 million to advance its AI-driven cloud security platform, backed by Voyager Capital and others.

By Kaleah Salmon • 4 min read • Tue, 28th May 2024
DeepL secures $300m investment, valuation reaches $2 billion
Digital Transformation

DeepL secures $300m investment, valuation reaches $2 billion

Language AI leader DeepL lands $300M investment, boosting valuation to $2B. New funding aims to fuel product innovation and global expansion, says CEO.

By Catherine Knowles • 3 min read • Fri, 24th May 2024

Stories from Other Regions

Australian customer experience quality stagnates or declines
Customer Experience

Australian customer experience quality stagnates or declines

Forrester's report reveals that customer experience quality in Australia has stagnated or declined since 2020, with banks and government sectors hit hardest.

By Kaleah Salmon • 3 min read • Thu, 6th Jun 2024
Exclusive: How Calvary Health Care partnered with SailPoint
Advanced Persistent Threat Protection

Exclusive: How Calvary Health Care partnered with SailPoint

Calvary Health Care and SailPoint demonstrate the transformation of healthcare IT through advanced identity security systems.

By Tom Raynel • 4 min read • Wed, 5th Jun 2024
Fix your digital transformation for real results
Digital Transformation

Fix your digital transformation for real results

Despite significant investments, many digital transformation initiatives are falling short. Experts say connectivity maturity and platform strategies are key to real success.

By Sateesh Seetharamiah • 4 min read • Mon, 3rd Jun 2024