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Research: Aussie retail will never be the same
eCommerce

Research: Aussie retail will never be the same

While 72% of Australian respondents prefer to shop in-store, more than any other country surveyed, 33% say they will now shop online more often.

By Staff Writer • 4 min read • Mon, 9th Nov 2020

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UK retailers lose $2.6 billion annually to policy abuse
Customer Experience

UK retailers lose $2.6 billion annually to policy abuse

New research reveals UK retailers are tightening return policies, driven by annual losses of $2.6 billion from fraud and policy abuse.

By Catherine Knowles • 3 min read • Tue, 15th Oct 2024
UK consumers demand tougher regulations on faulty software
Fintech

UK consumers demand tougher regulations on faulty software

Two-thirds of UK consumers see faulty software updates as unacceptable as contaminated food, following major CrowdStrike outages.

By Shannon Williams • 3 min read • Tue, 1st Oct 2024