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Process automation stories

Fleetio opens AI Service Advisor after maintenance beta
Software-as-a-Service

Fleetio opens AI Service Advisor after maintenance beta

Fleets could save time on repairs as the software now automates routine maintenance decisions after a beta that reviewed USD $1.4 billion in spend.

By Raphael Veloso • 3 min read • Today
Procurement leaders face widening gap in resources
Digital Transformation

Procurement leaders face widening gap in resources

Rising savings and resilience demands are outpacing staffing, data and technology in large procurement teams, a survey finds.

By Raphael Veloso • 4 min read • Yesterday
Form3 launches AI payments platform with read-only access
Digital Transformation

Form3 launches AI payments platform with read-only access

Banks can query payment data via AI without risking unauthorised transfers, as Form3's new layer keeps agents on read-only access.

By Karen Joy Bacudo • 5 min read • Today
Certinia expands Veda AI for professional services
Software-as-a-Service

Certinia expands Veda AI for professional services

Only 20% of services and IT leaders say AI beat expectations, prompting Certinia to add 14 agents to target clearer returns.

By Raphael Veloso • 5 min read • Today
Procurement leaders face rising demands amid data gaps
Data Analytics

Procurement leaders face rising demands amid data gaps

Rising savings demands are colliding with staffing shortages and poor data, leaving procurement teams struggling to keep pace.

By Raphael Veloso • 4 min read • Today
Kodak Alaris launches N2000 series scanners for offices
Document Management

Kodak Alaris launches N2000 series scanners for offices

Distributed offices can now standardise document capture with scanners that protect records, reduce rework and support audits across multiple sites.

By Sofiah Nichole Salivio • 3 min read • Yesterday
UiPath adds governance & data controls to AI platform
Data Protection

UiPath adds governance & data controls to AI platform

Enterprises adopting AI agents are getting tighter oversight and data boundaries as UiPath expands controls across automation, integration and deployment.

By Raphael Veloso • 4 min read • Yesterday
UiPath launches Cartographer to map enterprise work
Software-as-a-Service

UiPath launches Cartographer to map enterprise work

The software aims to cut the manual effort of documenting workflows before automation projects, while keeping process records aligned with day-to-day practice.

By Raphael Veloso • 4 min read • Yesterday
Avalara launches Aviator AI hub for tax compliance
Software-as-a-Service

Avalara launches Aviator AI hub for tax compliance

Existing customers get the AI tool at no extra cost for now, as Avalara targets gaps in tax workflows and audit readiness.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
UiPath names 2026 partner awards winners across sectors
Digital Transformation

UiPath names 2026 partner awards winners across sectors

UiPath's partner network spans 30 countries and 250 use cases, signalling growing demand for automation projects across industries.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday
UiPath adds AI agents to automate enterprise testing
DevOps

UiPath adds AI agents to automate enterprise testing

Enterprise quality teams could cut manual testing as UiPath adds AI agents to run, explore and maintain tests across applications.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
AGI is coming. The future of work isn't ready
Digital Transformation

AGI is coming. The future of work isn't ready

Businesses risk falling behind as AI advances faster than workforce skills, forcing them to redesign roles, workflows and judgement.

By Glen Maguire • 9 min read • 3 days ago

Stories from Other Regions

Process automation stories

Accrual launches Arc AI agent platform for accountants
Software-as-a-Service

Accrual launches Arc AI agent platform for accountants

It targets a common gap in accounting workflows, automating multi-step jobs across existing systems while keeping practitioners in control.

By Karen Joy Bacudo • 4 min read • Today
UK SMEs upbeat but finance admin slows growth plans
Software-as-a-Service

UK SMEs upbeat but finance admin slows growth plans

Finance admin is limiting growth plans for many UK SMEs, even as 56% say they are confident about the year ahead.

By Karen Joy Bacudo • 3 min read • Yesterday
Air IT launches AI services for SMEs lacking plans
Digital Transformation

Air IT launches AI services for SMEs lacking plans

Many SMEs are delaying AI adoption, leaving them exposed to lost productivity as Air IT's new services aim to turn pilots into practical use.

By Joseph Gabriel Lagonsin • 5 min read • Yesterday
Kumul Consolidated Holdings adopts TechnologyOne Plus
Software-as-a-Service

Kumul Consolidated Holdings adopts TechnologyOne Plus

Staff at Papua New Guinea state investor Kumul Consolidated Holdings can now query finance data by voice, cutting manual reporting and speeding decisions.

By Mara Sugue • 4 min read • Yesterday
Confido raises USD $55 million in Insight-led Series B
Software-as-a-Service

Confido raises USD $55 million in Insight-led Series B

The funding lifts the New York-based company's total to USD $77 million as it expands into food service and hires across key roles.

By Karen Joy Bacudo • 4 min read • 3 days ago
Australian care groups adopt TechnologyOne's Plus AI
Software-as-a-Service

Australian care groups adopt TechnologyOne's Plus AI

The uptake signals growing demand for AI that works inside regulated systems, giving care workers faster access to data without extra reporting tools.

By Sean Mitchell • 4 min read • 3 days ago