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Process automation stories

Quantium launches Gemini Enterprise practice with Google
Data Analytics

Quantium launches Gemini Enterprise practice with Google

It will help large customers move AI agents from pilots to production on Google Cloud, as adoption of enterprise generative tools slows.

By Sean Mitchell • 4 min read • Thu, 23rd Apr 2026
Funlab expands Dayforce rollout across three countries
Digital Transformation

Funlab expands Dayforce rollout across three countries

A single workforce system is now covering more than 2,500 staff across Australia, New Zealand and the US, easing compliance and reporting.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 23rd Apr 2026
Parloa study finds big firms make customer contact hard
Unified Communications

Parloa study finds big firms make customer contact hard

Many large companies are making support harder to reach, with most failing to offer clear web, chat or phone access, a Parloa study found.

By Shannon Williams • 4 min read • Thu, 23rd Apr 2026
KPMG & Google Cloud launch AI agents for regulated sectors
Digital Transformation

KPMG & Google Cloud launch AI agents for regulated sectors

Compliance-heavy finance teams could cut manual pricing disputes as KPMG and Google Cloud roll out Gemini Enterprise tools at Cardinal Health.

By Sean Mitchell • 4 min read • Thu, 23rd Apr 2026
Infosys expands Google Cloud tie-up for agentic AI
Data Analytics

Infosys expands Google Cloud tie-up for agentic AI

The deal could speed enterprise AI rollouts by packaging agentic tools for sectors from banking to healthcare, while deepening staff training.

By Sean Mitchell • 4 min read • Thu, 23rd Apr 2026
Google Cloud expands Gemini Enterprise into AI agent hub
DevOps

Google Cloud expands Gemini Enterprise into AI agent hub

Businesses gain a single control plane for AI agents as Google Cloud folds developer tools, employee apps and partner software into Gemini Enterprise.

By Sean Mitchell • 4 min read • Thu, 23rd Apr 2026
Backbase launches AI-native banking OS to unify frontline
Software-as-a-Service

Backbase launches AI-native banking OS to unify frontline

Banks could use the new platform to cut frontline bottlenecks, as Backbase says 80% of such work happens in disconnected system gaps.

By Karen Joy Bacudo • 3 min read • Thu, 23rd Apr 2026
Adobe launches CX Enterprise for AI marketing workflows
Digital Transformation

Adobe launches CX Enterprise for AI marketing workflows

Marketing teams can now link Adobe tools with outside AI services under a governed system aimed at auditable customer experience workflows.

By Sean Mitchell • 4 min read • Wed, 22nd Apr 2026
Gulf Edge & Kore.ai strike exclusive Thailand AI deal
Unified Communications

Gulf Edge & Kore.ai strike exclusive Thailand AI deal

Thailand’s enterprise AI market is getting a more exclusive channel as Gulf Edge gains sole rights to Kore.ai’s platform in key sectors.

By Sofiah Nichole Salivio • 4 min read • Wed, 22nd Apr 2026
Tines to double Australia headcount as APAC hub opens
Digital Transformation

Tines to double Australia headcount as APAC hub opens

Local customers will gain more support as Tines expands in response to rising demand from Australian and New Zealand enterprises.

By Mark Tarre • 3 min read • Wed, 22nd Apr 2026
Sovos appoints David McCann as Chief Technology Officer
Software-as-a-Service

Sovos appoints David McCann as Chief Technology Officer

The hire signals Sovos’s push to scale its compliance platform for multinational customers facing faster reporting rules and rising AI demand.

By Mark Tarre • 4 min read • Wed, 22nd Apr 2026
Sage adds AI tools for Intacct roll-outs & advisory
Software-as-a-Service

Sage adds AI tools for Intacct roll-outs & advisory

Finance teams could get Sage Intacct up and running faster as AI cuts manual work in new PwC-led roll-outs and advisory workflows.

By Sofiah Nichole Salivio • 4 min read • Wed, 22nd Apr 2026

Stories from Other Regions

Process automation stories

Mercha cuts proposal drafting from hours to seconds
Digital Transformation

Mercha cuts proposal drafting from hours to seconds

A 12-person Sydney merch firm can now turn 200 monthly quote requests into tailored proposals almost instantly, lifting potential conversions.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 23rd Apr 2026
AUA launches AI agents for student support & admissions
EduTech

AUA launches AI agents for student support & admissions

The rollout is intended to speed up admissions and student support at the medical school, where staff face rising pressure to respond quickly.

By Catherine Knowles • 4 min read • Thu, 23rd Apr 2026
Agiloft launches Astra AI contract platform with free tier
Data Protection

Agiloft launches Astra AI contract platform with free tier

A free entry point could speed adoption of contract AI as teams weigh sensitive data controls against rising compliance and commercial risks.

By Catherine Knowles • 4 min read • Thu, 23rd Apr 2026
Storm Technology names Conor Flanagan as Practise Director
DevOps

Storm Technology names Conor Flanagan as Practise Director

The internal promotion comes as demand grows for ERP projects that join finance reporting, operations and AI-enabled automation on one platform.

By Sofiah Nichole Salivio • 3 min read • Wed, 22nd Apr 2026
Granicus names UK digital government awards winners
Customer Experience

Granicus names UK digital government awards winners

Public sector digital projects cut waits, boosted participation and saved staff time across UK councils as Granicus named seven award winners.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 22nd Apr 2026
Fujifilm Business Innovation Australia names Nagata
Document Management

Fujifilm Business Innovation Australia names Nagata

The change signals a push towards recurring software and IT revenue as the company expands beyond printers and copiers in Australia.

By Mark Tarre • 3 min read • Wed, 22nd Apr 2026