Service Cloud stories - Page 4

Cloud computing is often thought of as one technology, but organisations should consider which type of cloud computing is the most effective.

Salesforce expands its footprint in Japan with a new data centre in Kobe, enhancing its services following significant growth in the Asia-Pacific region.

Salesforce and Vocus sign multi-million-dollar deal to enhance customer experience for Australia's telecom sector.

Salesforce boosts Aussie presence with new Sydney-based infrastructure on AWS, eyeing local service enhancement.

IBM and Salesforce team up to provide AI-powered solutions for customer engagement, combining Watson and Einstein.

Salesforce is ramping up its conversational tools across social media and messaging apps, with the launch of LiveMessage for Service Cloud.

Boost Salesforce connectivity with our definitive guide to the best comms tools from Dreamforce, featuring game-changing apps like eSignLive.

With this new version, Salesforce is making artificial intelligence and machine learning accessible to all businesses of all sizes.

Revolutionary Aussie cloud platform Aconex streamlines construction chaos, propelling tech uptake in the global build sector.

Discover the eight diverse 'Clouds' powering Salesforce's rise as a titan in cloud-based enterprise solutions since 1999.

Salesforce has brought in the power of Einstein with its new AI platform that's about to make CRM much more intelligent.

Amazon's second quarter 2016 financial results are strong as ever, with a 42% increase in operating cash flow and a 31% increase in net sales.

Zettagrid, a self-service cloud computing platform, has just announced it's been authorised by Microsoft to enable customers to deploy Office 365.

Salesforce App Cloud Mobile is the new one-stop mobile solution from Salesforce that offers developers a choice of approaches.

Salesforce taps AWS for its global cloud push, harnessing Amazon's prowess to boost enterprise services worldwide.

NTT Communications has revamped its Enterprise Cloud offering, adding OpenStack and Cloud Foundry to 'accelerate digital transformation'.

Nearly all enterprises plan to increase or maintain their annual spending on cloud computing in 2016, according to a study.

StorageCraft to launch next-gen disaster recovery cloud in Q1 2016, allowing users to customise coverage and access systems and data anywhere.

Connector Systems has launched a voice cloud offering as the distributor sees increasing demand for its as-a-service, annuity-based, offerings.

For many, cloud is being held up as something completely new and shiny. But for Eagle Technology, it is simply another evolution in the business.