Workforce Technology stories - Page 2
Access Hospitality names Aravinda Gollapudi as CTO
Last month
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saas
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digital transformation
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martech
Access Hospitality appoints former Sage tech leader Aravinda Gollapudi as CTO to steer global platform expansion and agentic AI strategy.
Expected AI gains prompt hiring freezes before returns are proven
Last month
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data analytics
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digital transformation
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hcm
Firms are freezing hiring on the promise of AI gains, despite scant proof of returns and patchy training in how to use the technology.
Compliance gaps threaten global hiring for AI talent
Last month
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data protection
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hcm
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risk & compliance
Compliance gaps are forcing firms to forfeit scarce AI talent, as most global hirers admit exposure to cross-border tax and labour risks.
Deel unifies global hiring, pay and mobility tools
Last month
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fintech
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hcm
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risk & compliance
Deel rolls out a unified platform for global hiring, payroll, planning and mobility after processing USD $22bn in pay and USD $250m in crypto.
TCS & Pearson launch AI-driven workforce upskilling push
Last month
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digital transformation
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hcm
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risk & compliance
TCS and Pearson unveil multi-year AI learning alliance to help global employers close skills gaps and prove returns on technology investment.
Employment Hero names James Keene APAC managing director
Last month
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saas
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digital transformation
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cx
Employment Hero appoints long-serving executive James Keene as APAC managing director to drive regional growth and AI-led expansion.
Amazon leads concentrated global hyperscale market
Last month
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hyperscale
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public cloud
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martech
Amazon leads the concentrated global hyperscale data centre market, as the top 10 providers captured 46% of 2024 revenue.
Fairview selects Workday to modernise HR, finance, supply
Last month
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digital transformation
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hcm
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rpa
Fairview selects Workday to overhaul HR, finance and supply chain in a multi-year move to a single AI-enabled operations platform.
monday.com gives AI agents full user status on platform
Last month
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saas
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crm
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devops
monday.com now lets AI agents sign up and work as full platform users, with direct workspace access, shared governance and unified pricing.
Salesforce unveils Agentforce AI-powered contact centre
Last month
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crm
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uc
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data analytics
Salesforce debuts Agentforce Contact Centre, unifying AI agents, voice, digital channels and CRM data to simplify customer service operations.
Lyten's USD $5bn deal to build Swedish battery hub
Last month
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datacentre infrastructure
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hyperscale
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dc
Lyten buys Northvolt's Swedish battery assets in a USD $5bn deal, planning a Skellefteå hub fusing cell plants with vast AI data centres.
AI-era contact centres become strategic CX data hubs
Last month
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crm
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uc
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data protection
In 2026, AI turns the contact centre from a cost to a real-time intelligence engine, transforming CX into core competitive advantage.
Leadership will define the future of technology
Last month
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digital transformation
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cx
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martech
Women tech leaders are reshaping AI and the workplace, proving diverse leadership is now a core driver of innovation, resilience and growth.
ServiceNow unveils Autonomous Workforce & EmployeeWorks
Fri, 27th Feb 2026
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saas
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uc
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digital transformation
ServiceNow launches Autonomous Workforce and EmployeeWorks, pairing AI “specialists” with chat-based support to automate routine workplace tasks.
Insider risk costs soar as AI reshapes workplace data
Wed, 25th Feb 2026
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data protection
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endpoint protection
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pam
Insider risk now costs organisations an average USD $19.5 million a year as AI reshapes data access and employee negligence drives losses.
CISOs cautious as agentic AI adoption in security lags
Wed, 25th Feb 2026
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firewalls
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data protection
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manufacturing
CISOs slow-roll agentic AI in defence, even as they brace for more advanced, AI-boosted attacks and rising personal liability risks.
Australian businesses ramp up spending on energy shift
Tue, 24th Feb 2026
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manufacturing
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data analytics
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power / energy
Australian firms plan to lift energy-transition capex as tech, AI and renewables drive momentum, but green skills shortages loom.
Beyond technology: How leadership drives contact centre performance
Mon, 23rd Feb 2026
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uc
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digital transformation
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cx
Amid rising AI and automation in contact centres, new research finds leadership, empathy and agent support now outmuscle technology alone.
Zoho marks 30 years as paying customer base tops 1m
Thu, 19th Feb 2026
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saas
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crm
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digital transformation
Zoho hits 1m paying customers and 150m users worldwide as the 30-year-old software group posts 2025 growth in clients and revenue.
PowerX unveils AI tool to automate tower maintenance
Thu, 12th Feb 2026
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digital transformation
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erp
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ai
PowerX launches AI Maintenance to automate tower upkeep, cutting manual scheduling and dispatch costs for telecoms site operators.