CFOtech India - Technology news for CFOs & financial decision-makers

Zoom stories - Page 2

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Zoom AI Companion expands with new whiteboard for enhanced brainstorming
Thu, 5th Oct 2023
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uc
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ai
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productivity
Zoom introduces a Whiteboard feature to its AI Companion, boosting its suite of services to seven. More capabilities promised.
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Zoom launches AI-powered Zoom Docs for enhanced collaboration in hybrid environments
Thu, 5th Oct 2023
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cloud services
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project management
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creative technologies
Zoom unveils AI-powered platform Zoom Docs at Zoomtopia 2023, aimed at enhancing collaboration and revolutionising workspaces.
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Zoom launches Workforce Engagement Management suite
Wed, 27th Sep 2023
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contact centre
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cx
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martech
Zoom announces the availability of its Workforce Engagement Management suite for Contact Center customers, enhancing customer experience solutions.
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Zoom extends customer experience software with latest release
Fri, 22nd Sep 2023
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cx
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martech
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management
Zoom announces the launch of its Workforce Engagement Management suite, offering solutions to improve customer experience and support teams.
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Zoom launches generative AI assistant Zoom AI Companion
Thu, 7th Sep 2023
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chatbots
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contact centre
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ai
The new generative AI-powered assistant helps improve collaboration and productivity and is included at no extra cost for paid customers.
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Zoom introduces new workspace Notes to aid collaboration
Fri, 1st Sep 2023
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martech
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omnichannel
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workflow automation
Notes for Zoom allows users to collaborate before, during, and after meetings to help drive productivity and alignment.
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Video: 10 Minute IT Jams - An update from Neat
Mon, 28th Aug 2023
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voip
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contact centre
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video
Neat's Regional Director for APAC, Niko Walraven, discusses how the company is helping customers adapt to changing workplace needs.
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AI listening in - researchers uncover new security threat
Thu, 10th Aug 2023
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advanced persistent threat protection
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ai
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passwords
A new University study has revealed that artificial intelligence can identify passwords by sound of keys being pressed with more than 90% accuracy.
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Powerlink selects Ribbon Communication to modernize services
Wed, 19th Jul 2023
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saas
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ribbon communications
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electrical
To achieve this modernization, Powerlink is utilizing Ribbon's NPT family of routers to build a robust and protected internal communications network.
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Remote, flexible work most in-demand non-financial benefit
Fri, 16th Jun 2023
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wfh
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remote working
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employment
Flexible work and remote options are the most sought-after non-financial benefits for employees, according to new research from Zoom.
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Zoom launches new global data privacy enhancements
Wed, 7th Jun 2023
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privacy
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retail
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zoom
Zoom launches robust privacy enhancements and tools for its users, EEA-based data storage and a dedicated European support team.
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Ribbon Communications launch Ribbon Connect for Zoom
Fri, 26th May 2023
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saas
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phone
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ribbon communications
Ribbon Communications Inc. (RBBN) announces a significant extension to its Ribbon Connect for portfolio, Ribbon Connect for Zoom.
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Lacework Hires Ex-Twitter CISO as Chief Information Security Officer
Wed, 17th May 2023
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cloud security
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privacy
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twitter
Lea Kissner, former Twitter Cyber Chief, joins Lacework as CISO, leading development and implementation of their overall security strategy and programs.
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Google Cloud appoints Patrick Wee as Country Manager for Malaysia
Tue, 18th Apr 2023
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cloud services
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digital transformation
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public cloud
Patrick Wee has been appointed as the Country Manager of Google Cloud in Malaysia to help local businesses digitally transform with cutting-edge tech.
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Zoom Virtual Agent launch promises big things for ANZ businesses
Tue, 31st Jan 2023
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martech
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contact centre
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chatbots
Zoom launches Zoom Contact Center and Zoom Virtual Agent in Australia and New Zealand to improve customer communication at scale.
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Zoom Virtual Agent launched to assist customers and employees
Fri, 27th Jan 2023
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bi
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big data
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cdp
Zoom has officially launched Zoom Virtual Agent, an intelligent conversational AI and chatbot solution designed to transform customer and employee assistance.
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New Zoom virtual agent aims to transform customer support
Thu, 26th Jan 2023
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ml
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cx
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contact centre
Zoom Virtual Agent is an intelligent conversational AI and chatbot solution using natural language processing and machine learning to resolve customer queries.
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Singtel launches Zoom’s solutions for digital transformation
Thu, 19th Jan 2023
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wfh
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digital transformation
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paas
These services will be available to enterprises with Singtel's Zoom Phone Connector, where phone calls can be enabled from fixed lines to Zoom Meetings.
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Zoom announces new features to make meetings better in 2023
Fri, 13th Jan 2023
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virtualisation
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zoom
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av
Having announced animal avatars earlier last year, Zoom has added personal avatars, customizable virtual characters that users can use in meetings.
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Tuesday busiest day for Zoom calls – and other insights
Fri, 30th Dec 2022
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wfh
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video conferencing
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remote working
Tuesday is the busiest day of the week for Zoom calls, while January and October see the most action, according to new figures released by Zoom.
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What MSPs need to know about work migrations
Thu, 22nd Dec 2022
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contact centre
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voip
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migration
End users en masse have turned to applications like Microsoft Teams, Zoom, Slack, Google Hangouts and other workplace collaboration tools.
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Zoom is a UcaaS leader, notes 2022 Gartner Magic Quadrant
Tue, 6th Dec 2022
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uc
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gartner
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video conferencing
Zoom celebrates its third consecutive time in the leader's quadrant, and its offerings in this space include Team Chat, Phone, Meetings, and Whiteboard.
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Zoom rolls out updates and innovations at flagship conference
Fri, 18th Nov 2022
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productivity
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apac
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modernisation
Most notably, Zoom underscored the next step in its platform evolution with the beta launch of new product productivity tools: Zoom Mail and Calendar.
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Sektor adds Neat video meeting to its solutions portfolio
Thu, 17th Nov 2022
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saas
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voip
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contact centre
Sektor has added Neat video meeting devices to their solutions portfolio for enterprise and public sector customers across New Zealand.